Lead vision, strategy, and execution for AI-powered features in Coupa's Supplier Network. Drive two-sided marketplace growth, monetization, trust/identity, and product-led growth by partnering with engineering, AI/ML, data science, and commercial teams. Define success metrics, engage customers, and monitor AI and marketplace trends to increase liquidity, revenue, and platform differentiation.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Product Management Director at Coupa:
Coupa is scaling one of the world’s largest B2B supplier networks, connecting millions of buyers and suppliers globally through community-generated AI and trillions of dollars in direct and indirect spend data. This role sits at the heart of Coupa’s next phase of growth. You will directly shape the future of the Coupa Network by leading AI-forward innovation that scales supplier success, buyer trust, intelligent automation, and monetization into a durable, two-sided marketplace strategy.
Join our fast-paced Supplier Network team that is building the future of the Coupa Network. As a senior product leader, you will own the vision, strategy, and execution for AI-powered features that transform how buyers and suppliers discover, connect, transact, and build trust at scale—driving measurable network liquidity, revenue growth, and platform differentiation in the spend management ecosystem.
What You’ll Do
- Own the end-to-end product vision, strategy, and multi-year roadmap for aspects of our Supplier Network, with a strong emphasis on AI-forward capabilities such as intelligent buyer-supplier matching, predictive risk and fraud detection, generative AI for onboarding and insights, autonomous workflows, and adaptive trust/identity verification.
- Define and scale two-sided growth loops that increase buyer demand, supplier participation, transaction velocity, and network effects while maintaining marketplace integrity and buyer trust.
- Lead product strategy for supplier business, including subscriptions, premium visibility, marketplace access, sourcing events, APIs, and new AI-powered premium services.
- Partner deeply with Engineering, AI/ML, Design, Data Science, Sales, Marketing, and Customer Success to deliver high-impact features from concept to launch and iteration.
- Drive product-led growth (PLG) motions tailored to enterprise procurement workflows, balancing speed with long-term platform health and second-order network effects.
- Engage directly with customers and prospects to validate needs, gather insights, and shape differentiating solutions in supplier profiles, risk, trust, and identity management.
- Define north-star metrics and success frameworks focused on network liquidity, activation rates, monetization, retention, and AI-driven business outcomes
- Monitor emerging trends in AI, two-sided marketplaces, trust/identity providers, and spend management to keep Coupa at the forefront of innovation.
What You Will Bring to Coupa
- 8+ years of product management experience, with senior leadership ownership of growth, monetization, marketplace, or network products in B2B SaaS companies
- Proven experience scaling two-sided buyer and supplier networks (or equivalent marketplaces/platforms) with a track record of driving meaningful revenue and adoption
- Strong intuition for AI/ML applications in enterprise workflows (e.g., predictive analytics, generative AI, intelligent automation, or trust/identity systems).
- Experience operating in fast-paced, matrixed organizations with the ability to influence across functions and executives.
- Data-driven decision-making skills, excellent communication, and a builder mindset comfortable with ambiguity and high accountability.
- Preferred
- Direct experience at spend management platforms like Coupa or similar (e.g., procurement, payables, or supplier risk solutions).
- Background with trust and identity providers or supplier verification companies such as Relish or Trustpair (vendor fraud prevention, bank account validation, and identity verification) in B2B.
- Passion for AI innovation and its ability to transform B2B commerce and supplier ecosystems.
- Deep understanding of procurement, spend management, supplier lifecycle, risk management, or supplier information management.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Coupa Chicago, Illinois, USA Office
350 N. Orleans St, Chicago, IL, United States, 60654
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