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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Product Owner is part of a team of analysts responsible for translating business needs into actionable technology solutions across enterprise systems such as Salesforce and related platforms. The Product Owner is accountable for maximizing the value of internal IT products supporting a specific business function. This role owns ongoing backlog definition, value prioritization, and delivery alignment while representing both business and technical perspectives. This position partners closely with business stakeholders, delivery teams, and cross-functional Product Owners to define, design, and deliver complex, enterprise-wide solutions. The Product Owner leads requirements discovery and business process analysis, develops user stories and acceptance criteria, and documents business rules, workflows, and integrations.
Key Responsibilities:
- Own, refine, and prioritize the product backlog
- Translate business priorities into clear sprint goals and development work
- Communicate product vision and roadmap to business and technology stakeholders
- Partner with Domain Manager to define and track KPIs, adoption metrics, and outcome measures
- Ensure delivery teams understand business value, context, and success criteria
- Partner with business leaders and IT stakeholders to understand strategic objectives and translate them into actionable, prioritized project and enhancement initiatives.
- Oversee the analysis and design of business processes, identifying automation opportunities and areas for operational improvement.
- Support the effective use of tools and methodologies for documenting requirements, use cases, process flows, and test strategies (e.g., Jira, Lucidchart, Salesforce).
- Ensure analysts are equipped to support test planning, user acceptance testing, and post-deployment validation for successful solution rollouts.
- Lead requirements gathering, business process definition, and solution design sessions
- Translate strategic objectives into actionable user stories and acceptance criteria
- Support backlog refinement with POs, architects, and developers
- Drive alignment across cross-functional business areas
- Support UAT planning, validation, defect resolution, and post-release feedback
Required Skills and Qualifications:
- 4-6 years of experience in business analysis, solution delivery, business systems, or product ownership
- Deep knowledge of business analysis practices, tools, and frameworks, with a strong understanding of enterprise platforms
- Strong understanding of the product lifecycle and the ability to manage products from conception to completion
- Excellent communication and negotiation skills to facilitate discussions between various stakeholders, including clients, the development team, and management.
- Experience working in agile environments and familiarity with tools such as Jira, Confluence, and Salesforce Workbench.
- Exception leadership skills to work closely with the development team, ensuring the product vision is communicated effectively and the team is aligned towards the same goals.
- Demonstrated success in shaping and prioritizing requirements across complex programs and multi-departmental initiatives.
- Ability to use critical thinking and problem-solving skills to prioritize work based on business value and manage the product backlog effectively.
- Ability to quickly learn business processes and functional domain knowledge
- Strong customer focus, with the ability to understand customer needs and ensure that the product delivers maximum value to the users.
Preferred Qualifications:
- Bachelor’s degree in Business, Information Systems, or a related field.
- Experience working in an Agile environment
- Experience with Copado or similar DevOps/testing automation tools.
- Industry experience in professional services, SaaS, or value-added resellers.
- Familiarity with business process areas such as Lead to Order, Order to Cash, or Procure to Pay.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
AHEAD Chicago, Illinois, USA Office
401 N Michigan Ave, Chicago, IL, United States, 60611
What you need to know about the Chicago Tech Scene
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