Product Quality Engineer

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

This is a role within Chamberlain Group's Quality and Customer Satisfaction function. A successful incumbent is expected to (i) lead implementation of APQP practices within new product development teams; ensure execution of APQP methods and related deliverables, such as FMEA’s, product assurance planning, CTQ’s, and control plans, and (ii) work closely with marketing and new product development teams to identify CTQ attributes and then coach and guide teams with proper planning to achieve within the product and process design. Requires 5 years of experience in product Quality, and APQP methodologies and a minimum of a Bachelor's Degree in Engineering or equivalent experience.

Essential Duties and Responsibilities

• Lead implementation of APQP practices within New Product Development teams; ensure execution of APQP methods and related deliverables, such as FMEA’s, Product Assurance Planning, CTQ’s, and Control Plans
• Work closely with Marketing and New Product Development teams to identify CTQ attributes and then coach and guide teams with proper planning to achieve within the product and process design
• Drive early supplier involvement reviews with cross-functional teams to continuously improve product quality from suppliers, and assist with Supplier Risk Management, where needed
• Assist with the Supplier Quality Assessment program; conduct studies and audits of supplier processes and products; analyze supplier capabilities and assist with developing supplier quality metrics
• Provide technical support or training to other employees for items such as APQP methods, inbound inspections or reworks
• Participate in development of DVP&R’s and associated Test Plans with Design and Test Engineering both internal and contract manufacturing; participate in design reviews
• Work with Plant Quality to ensure Manufacturing Quality Plans are completed in the NPD process
• Track design quality metrics for Product Development projects
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications (requirements necessary to perform listed duties and responsibilities)

Education/Certifications:

• Bachelor's Degree in Engineering or equivalent experience

Experience:

• 5 years of experience in product Quality, and APQP methodologies

Knowledge, Skills, and Abilities:

• APQP and FMEA methodologies
• Six Sigma Green Belt
• Understand & apply Block Diagrams, Interface Matrices, Parameter Diagrams, FMEA’s, DVP&R, 8Ds, & control plans
• Ability to work in a matrix/cross-functional environment

Other:

• Able to travel up to 15% - domestically and internationally

Preferred Qualifications

Education/Certifications:

• ASQ CQE or CQA

Experience:

• Electromechanical and manufacturing operations experience; experience with global suppliers

Knowledge, Skills, and Abilities:

• Strong knowledge of Advanced Product Quality Planning process
• Six Sigma Black belt preferred
• Working Knowledge and Application of Lean Manufacturing, DFM, Kaizen, Value Stream Mapping, Total Cost of Ownership, Outsourcing/Off-Shoring, Suppler Diversity & Sustainability/Regulatory compliance
• Ability to implement Statistical Process Control
• Ability to work in a matrix/cross-functional environment

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.