Program Manager of CILA Homes

Description

The Program Manager plays a crucial role in overseeing the operations and management of our four Community Integrated Living Arrangements (CILAs) in Skokie, Glenview, and Evanston, IL. This position involves a broad range of responsibilities from administrative tasks to ensuring the overall wellbeing and safety of our residents and facilities.

 Oversees staff scheduling and time card approval.

Provide on-call support during the week and be a part of an on-call rotation.

Maintains a bank of DSP substitute staff to assist with shift coverage

Approve payroll and review additional hours for accuracy (2nd approval on Tuesday after payday, review add-on hours every Tuesday following payroll).

Conduct Link Card reconciliation and Personal Needs Allowance Receipts on the first of every month.

Manage monthly budgeting and billing processes.

Order supplies by the 5th of each month and ensure that house safety books are updated monthly.

Oversee quarterly building and vehicle maintenance reports.

Operational Management:

Maintain and review daily attendance records, ensuring they are up to date by the 15th and the last day of each month.

Facilitate new staff orientation and ensure completion of OJT packets and DSP training within the required 120-day timeframe.

Conduct staff evaluations at 90 days, 6 months, and annually.

Manage petty cash based on program needs.

Requirements

 Quality Assurance and Compliance:

· Ensure that House Supervisors are effectively managing monthly schedules, Link Card food receipts, client schedules and activities, inventory checklists, and grocery shopping.

· Monitor the completion of client safety meetings and the documentation of incident reports within 24 hours.

· Verify the maintenance of HVAC systems, water temperature logs, fire & smoke/carbon monoxide detectors, and monthly vehicle maintenance.

· Oversee emergency drills, bed bug checks, and shift communication logs.

· Review housekeeping logs for overnight cleaning tasks daily.

Leadership and Supervision:

· Hold monthly staff house meetings and ensure minutes are recorded and reviewed.

· Perform bi-monthly off-shift drop-in checks using the Program Manager Drop In Checklist.

· Provide supervision and consultation to House Supervisors and direct support professionals on operational and resident issues.

Additional Duties include:

· Participates in program surveys by accrediting bodies such as BALC, BQM and CARF.

· Provides consultation to DSPs regarding resident issues and concerns. Oversees activity calendar for residents.

Shore is convenient to mass transit, offers an outstanding benefits package, including a generous time off policy and retirement package, and proudly has one of the highest employee retention rates in the industry. Be part of the heart of Shore Community Services, Inc., an equal opportunity employer.

Apply today.  Shore has various locations in Skokie, Evanston, Glenview, and Morton Grove. Administrative Office located at 8350 Laramie Ave in Skokie. 

Monday-Friday 8:00 am to 4:00 pm.  (Weekends based on staffing needs)

Job Type: Full-time

Pay: $65,000.00 - $68,000.00 per year

Benefits:

Dental Insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Experience level:

1 year

Schedule:

8-hour shift (Salaried Position)

Monday to Friday (Schedule varies per program needs)

On call

Weekends as needed

Education:

Bachelor's (Required)

Experience:

Supervisor: 1 year (Required)

Working with adults with IDD: 2 years (Required)

License/Certification:

Driver (Required)

State of Illinois QIDP (Preferred)

Work Location: In person