Program Strategy and Operations Associate

| Chicago, IL, USA | Hybrid
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Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus has developed novel technology that generates, collects, structures, and analyzes vast amounts of data and merges with the power of AI; we can advance precision medicine today and, in parallel, facilitate the discovery, development, and delivery of optimal therapeutics for tomorrow. 

We are seeking a Program Strategy and Operations Associate to join our rapidly growing Studies team. This role is responsible for supporting the Studies Program Leads who oversee the strategy and execution of our clinical studies (i.e., non-interventional clinical studies) and requires someone invested in cultivating and growing Tempus partnerships and capabilities to deliver novel projects with life science organizations.  This role will work cross-functionally with Business Development, Operations, Medical, Science, Regulatory, Quality, and Legal to help develop solutions that address our biopharma customers’ needs and support the success of Tempus Studies.

What You’ll Do

  • Collaborate with the study development team to integrate insights from Tempus's medical, operations, Compass, sequencing, regulatory, quality, and legal departments into study documents.
  • Support Program Lead functions during study management, including documentation, meeting minutes, action items, and content preparation for client meetings.
  • Aid in developing and organizing standard templates, tools, and processes for program management. 
  • Build internal and external presentations to communicate study status updates and ongoing program development initiatives. 
  • Facilitate internal project communication, planning, and collaboration, including creating project plans, task tracking, and document review.
  • Conduct market research to stay abreast of best practices and the evolving landscape of observational and biospecimen collection-sponsored studies.
  • Build models to forecast enrollments for new or amended studies. 
  • Support Program Lead in tracking revenue and costs and developing enhanced tools for financial reporting. 

Preferred Qualifications 

  • Strong proficiency in Microsoft Excel (or equivalent) for conducting essential forecasting and financial modeling to inform business decisions.
  • Experience using Microsoft PowerPoint (or equivalent)  to create and deliver clear, persuasive, and client-ready presentations.
  • Proven ability to successfully navigate multi-faceted client organizations with a wide range of stakeholders.
  • Experience  working with companies who serviced Life Sciences companies in Research & Development and Real Word Data

Required Education & Experience:

  • Bachelor's degree in a Science or Business discipline
  • 2-3 years of client-facing experience, including business development, alliance management, and/or management consulting or other similar roles, with a proven track record of delivering data-driven solutions and strategic insights.
  • Entrepreneurial business approach thrives in a high-growth, rapidly evolving business environment.
  • Exceptional organizational skills with a keen eye for detail.
  • A team player who can collaborate effectively with diverse groups to produce and present high-impact materials for internal and external stakeholders and a curious approach to problem-solving.


We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
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Our Chicago office is located in downtown River North. Right on the river and close to neighborhoods like Fulton Market, Central Business District, Lincoln Park, and Streeterville, it's a lively area with convenient transportation access and is home to many bars, restaurants, and coffee shops.

An Insider's view of Tempus AI

What’s the vibe like in the office?

The casual setting here in the Chicago office makes everyone less intimidating and more approachable. It's nice to be in an environment where our day-to-day work actually makes a difference, I feel valued. Tempus is also great at welcoming everyone with different backgrounds.


Clinical Lab Associate

How do you collaborate with other teams in the company?

I collaborate with various hiring teams on a daily basis. Through weekly meetings, strategic planning, events, and messaging, hiring teams and I have built a collaborative hiring process and have become trusted partners to bring top talent to Tempus. We rely on honest communication, shared goals, and the right tools to set us up for success!



How does the company support your career growth?

I am always looking for the next opportunity to grow my career, and Tempus has a wealth of opportunities in many departments. Through emerging leaders programs and ongoing conversations with my managers, Tempus has always been supportive in guiding me to find work that is fun, interesting, and maximizes my potential.


Senior Operations Manager

What are some things you learned at the company?

One of the things that molded my growth was seeing how much thought goes into the decisions, and how much leadership seeks feedback from the people around them, to help understand the impact of decision-making. Just being a sponge in the room is inspiring. I adapted the styles of many leaders here and use that to create my own leadership style.


Laboratory Operations Manager

What are Tempus AI Perks + Benefits

Tempus AI Benefits Overview

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Flexible Spending Account
Commuter Benefits
Parental Leave
Charitable Matching Program
Employee Assistance Program (EAP)
Pet Insurance
Company Cafeteria with Breakfast, Lunch & Grab & Go Options
Stocked Kitchen with Snacks
On-Site Barista
Discounted Gym Membership
Discounted Divvy Membership
Diversity & Inclusion Initiatives
Team & Company Outings

Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Highly diverse management team
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
Company equity
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
All staff in Tempus’ laboratories are subject to Tempus’ separate laboratory PTO policies.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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