Project Coordinator

Be part of something great!

Synchrony Group is an independently owned network of companies, headquartered in West Chester, PA.

At Synchrony, we are dedicated to providing the highest quality products and services in the medical communications industry. Our vision is to create the highest value for our clients and the most opportunity for our team members, while working together to improve the lives of patients. Collectively, we are leaders in strategic planning, development, and execution of best-in-class programs that address medical needs, maximize strategic objectives, and make significant scientific and clinical contributions. Our passion and commitment to improving outcomes for our clients, healthcare professionals, and patients drives us to exceed expectations in everything we do.

Synchrony consists of integrated groups of medical-scientific, clinical, creative, commercial, and industry experts. Synchrony Healthcare Communications specializes in branded and disease state marketing/promotional campaigns and initiatives. Our teams reflect our commitment to excellence—we’re smart, enthusiastic, and driven. We align the skills, experiences, and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support. Above all, we are passionate about changing the world and improving the lives of patients.

Our success is built on the foundation of our team, and we’re always striving to strengthen our foundation. More than just seeking out the best and brightest to join us, we also create a work environment in which employees are respected and encouraged to grow.

Are you looking to be part of something great? We’d like to meet you!

The Project Coordinator provides project management and accounts support across assigned project teams. This individual is primarily responsible for improving the efficiency of internal project core teams by providing administrative assistance, performing basic project management tasks, and managing and troubleshooting project management systems. The goal for this individual is to progress quickly into a position of Project Manager, with independent ownership of project management responsibilities for an assigned client account.

Job Duties

Project Planning and Tracking

• Open new projects in management system and set up new project templates on server
• Assist with development and updating of project plans and timelines
• Assist with development and maintenance of weekly and daily internal and client status reports
• Route documents and next-step directions to team in a timely manner
• Communicate progress of project deliverables and assist in problem-solving to meet deadlines
• Assist in maintaining electronic filing system and records for all projects
• Assist in managing and executing upload of projects into client electronic review and approval system
• Various additional administrative tasks

Financial Management and Tracking

• Enter and maintain project budgets and billing schedules in company financial system
• Evaluate project progress against contracted billing schedules and initiate AR invoice requests
• Assist in monitoring project status and notify Account Services of budget risks or out-of-scope financial impacts
• Perform budget reconciliations at the completion of all projects
• Run reports, assist with various aspects of data entry as requested

Account Management Support

• Support the Account Services team in delivering any and all project-related updates to the client, including but not limited to financial, timeline, and client status review/updates
• In coordination with the Account Services team, ensure that all client requests receive timely responses and are initiated with the team, completed, and delivered to the client in a timely manner

Quality and Risk Control

• Ensure that all quality control measures (eg, editorial review, graphics review) are completed
• Initiate and maintain electronic files for all projects
• Assume responsibility for file management to maintain version control throughout project lifecycle

Key Competencies

• Professional behavior and confidence
• Ability to manage outcomes to win-win resolution
• Excellent organizational skills and attention to detail and timelines
• High level of integrity, confidentiality, and accountability
• Professional communication skills, including written and interpersonal
• Ability to coordinate and execute multiple tasks in a fast-paced environment
• Ability to acquire relevant information from a variety of sources and maintain accurate records
• Sound analytical thinking, planning, prioritization, and execution skills
• Proficiency in Microsoft (MS) Word, Excel, and PowerPoint applications
• Ability to master various electronic content management systems
• Desire to meet professional goals and acquire new skills

Requirements

• Bachelor's degree

Preferred Skills/Experience

• Previous work experience requiring multitasking and organizational skills
• Familiarity with marketing communications agency workflow process
• Agency experience (digital a plus)

Working Conditions

• Ability to commit to extra and/or nontraditional hours as client needs require

Synchrony places high value on the well-being of its employees; therefore, Synchrony team members are eligible for a comprehensive array of benefits, including competitive salaries, generous paid time off, excellent health insurance, family leave, and a 401(k) plan with employer matching.

All your information will be kept confidential according to EEO guidelines.

EOE. Synchrony is not able to provide visa sponsorship for this role.