Leads large-scale, cross-functional strategy, transformation, and process improvement initiatives. Develops project plans, governance artifacts, business cases, KPIs, and ROI analyses; manages risks, dependencies, stakeholders, and competing priorities. Partners with technology, data, finance, support, compliance, and operations teams to deliver technology-enabled improvements. Drives change management, process optimization, executive communication, and adoption of new operating models.
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
The Project Manager, Strategy & Transformation drives execution and delivery of enterprise-wide operational transformation initiatives within TreviPay’s Global Operations Center of Excellence. Partnering closely with the Manager and Senior Manager, Operations Strategy & Transformation, this role translates sponsored strategic initiatives into detailed project plans, timelines, and governance-ready deliverables, then leads the cross-functional execution required to bring them to life. The Project Manager combines disciplined program management with business analysis and change management to keep large, competing initiatives on track, manage risk, and ensure measurable business value is realized through process, technology, and organizational improvements. This role partners closely with Product, Technology, Data & Analytics, Finance, Customer Support, AR, Cash Management, Compliance, and Credit & Risk to drive modernization and continuous improvement across the enterprise.
Duties and Responsibilities:
• Lead execution and delivery of large-scale, cross-functional transformation and process improvement projects sponsored by Operational Excellence leadership.
• Translate sponsored strategic initiatives into detailed project plans, timelines, milestones, and resourcing plans.
• Manage multiple large-scale initiatives concurrently, balancing and prioritizing competing timelines and stakeholder demands.
• Maintain project governance artifacts — RAID logs, status reports, and portfolio tracking — and proactively identify and resolve risks, issues, and dependencies.
• Partner with the Manager and Senior Manager, Operations Strategy & Transformation to shape business cases, success metrics, and delivery plans for originated initiatives.
• Lead process design, mapping, and optimization work to support initiative execution, evaluating end-to-end operational impact.
• Build KPIs, dashboards, business cases, and ROI analyses to track initiative progress and measure realized business value.
• Act as a change agent, facilitating stakeholder adoption of new processes, tools, and operating models through structured change management practices.
• Partner with IT and automation teams (AI, RPA, Data & Analytics) to implement technology-enabled process enhancements.
• Present project status, risks, and outcomes to Governance and senior leadership on a defined cadence.
• Perform additional duties as assigned to support organizational goals.
Qualifications:
Competencies/Skills
• Strong project and program management skills; able to balance and prioritize multiple large-scale initiatives with competing priorities.
• Proficiency with project management and process improvement frameworks (Microsoft Project, Lean, Six Sigma, Agile, etc.).
• Advanced data analysis skills; able to translate insights into actionable recommendations.
• Executive-level communication, facilitation, and presentation skills; able to simplify complex concepts for diverse audiences.
• Strong stakeholder management and negotiation skills; able to gain buy-in across all levels without formal authority.
• Strategic thinker who aligns execution work to overall business goals.
• Change management expertise; skilled at driving organizational adoption of new processes and methodologies.
Years of Experience
• 5-7 years of experience in project/program management, business process improvement, or operations, including experience leading large, cross-functional transformation projects.
• 5-7 years of experience in project/program management, business process improvement, or operations, including experience leading large, cross-functional transformation projects.
Why you will love working at TreviPay
- Competitive salary
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
- 401K matching
- Employee referral program
At TreviPay we believe:
- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer’s day just a little bit better
- work/life balance makes us all more effective
TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact [email protected] to request an accommodation.
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