Scrum Master/Technical Project Manager
About Us:
We deliver the most advanced and flexible learning experience for certification, credentialing, test prep, continuing education, and training. Our cloud-based learning platform is designed to help education and training organizations deliver a highly engaging and effective learning experience for users who are trying to advance their careers. We incorporate the latest in learner-centered technology, including personalization, gamification, data science, usability and omni-channel delivery.
We’re sitting in a pivotal time in the BenchPrep history, having achieved significant growth year-over-year and nearly doubling in employee size! The number of learners on our cloud-based learning platform has reached 6 million in 2019, up 30 percent versus the prior year.
We’re committed to helping students learn better, and that starts in our own office.
About the role:
As our Scrum Master and Technical Project Manager, you will be responsible for applying agile methodologies and scrum practices to our operations and workflow for all technology teams, including Engineering, TechOps, and QA. You will get to work very closely with many internal teams to discuss projects and business objectives, proactively identify problems and create solutions, and communicate necessary information to relevant parties, both internal and external.
What you’ll do as a Scrum Master/Technical Project Manager
- Manage departmental operations of Tech Ops, Engineering, and QA
- Help a technology team member understand how and why our workflow operates. If necessary, make adjustments and document them as work moves along and feedback is received.
- Answer a difficult question about capacity, velocity, or timeline coming from another team, such as the Product Team, Customer Success Team, or Implementation Team.
- Talk to a customer about a challenge they’re facing, understand what the underlying issue is, propose a solution, and communicate the requirements for that solution to the appropriate technical team member.
- Actively participate in an ideation session with internal and external stakeholders, providing guidance, best practices, and feasibility information to the discussion.
- Formulate and propose decisions regarding a technical project, deployment, or strategic initiative.
About the team: We are a diverse group of people representing Technology organization and all its functions from design, engineering, QA and other operations like devops, data and tech services. We work in agile squads (shuffled each quarter) in a master-stable agile delivery software development lifecycle with combination of feature flagging and short release cycles. We are focused on quality when deliver sustainable, scalable and enterprise ready multi-tenant solutions on our platform.
You should:
- Have 1-3 years of experience in Project Management in software development or as a Scrum Master
- Have 2+ years of experience at a SaaS Product Company
- Possess strong knowledge of SDLC, resource management, capacity planning, and process improvement
- Have PMP, PMI-ACP, and/or CSM certification as a plus
Life at BenchPrep:
We work at BenchPrep because we’re dedicated to the mission and each day have an opportunity to be challenged and learn. We work hard, eat well, and have lots of fun. Culture is our lifeline at BenchPrep. We celebrate our people, both professionally and personally. We focus on flexibility - both in work/life balance, but also everyday in operating with agility. We care about professional development so much that we offer employees $1,200 annually to build their skills. And of course, even though we’re currently remote, our inclusive work culture has been built to withstand challenges, as we stay connected and ensure all of our employees have the resources and tools they need to stay successful in this new environment. It’s no wonder we were selected in Inc’s Best Workplaces of 2020 and Crain’s 2020 Best Places to Work in Chicago lists.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are looking for high performing and motivated professionals who are excited about the chance to leverage technology to impact the lives of millions of learners.