We deliver the most advanced and flexible learning experience for certification, credentialing, test prep, continuing education, and training.  Our cloud-based learning platform is designed to help training organizations, associations and the extended enterprise deliver a highly engaging and effective learning experience for individuals who are trying to advance their careers. We incorporate the latest in learner-centered technology, including personalization, gamification, data science, usability and omni-channel delivery.  

We’re sitting in a pivotal time in the BenchPrep history.  The number of learners on our cloud-based learning platform has reached 6 million in 2021. 

We’re committed to helping students learn better, and that starts with our own people. 

COVID-19:

When the COVID-19 Pandemic hit in March of 2020, we were one of the first companies to send our people to work from home.  And since then, we’re still (mostly) working remotely.  Our first core value is “People First” and the pandemic has reinforced how true this value reigns to us.  Our office is located in the Chicago loop, and those that want to may work in-office.  For the rest of us, we have “figured out” how to work remotely and we will continue to do so until it’s safe.  We know the world is shifting and we are too.  What is the future of BenchPrep’s plans for working in-office or remote?  We haven’t figured it out exactly - but what we do know is collaboration and connection are our top priorities.   Let us know what your preferences or requirements are for being in-office, hybrid or remote only.  Welcome to BenchPrep!

What you'll do in the role:

As our Technical Project Manager reporting to the Director of Product Management, you will leverage your SaaS product enablement experience and project management expertise in leading projects culminating in the rapid and successful launch, adoption, and growth of BenchPrep products and features.  You will develop and continuously refine a repeatable, flexible, and data-driven product enablement strategy, as well as related processes, and will lead a cross-functional project team’s focused delivery of excellent resources and experiences that elevate the value and adoption of BenchPrep products and features.  Developing and utilizing in-depth customer and product knowledge, you’ll understand, convey, and oversee the delivery of enablement resources. 

You'll be joining our Product team and will work closely with all other departments, including but not limited to Engineering, Sales, Customer Success, Support, and Professional Services.

Responsibilities:

Lead the development of, and continuously refine, a repeatable, flexible, transparent, and data-driven product enablement strategy

• Collaborate with Product Management and cross-functional stakeholders to prioritize and clearly define deliverables that advance internal, customer, and prospective customer and partner product enablement 
• Work closely with assigned stakeholders to identify training needs for all audiences, and to ensure that training is appropriately targeted, timed, accessible and effective  
• Project manage cross-functional workstreams and empower, motivate, and support team members across multiple internal organizations to do their best work in the creation and delivery of impactful enablement programs
• Maintain a schedule of deliverables, contributors, dependencies, and risks, and ensure team-wide visibility 
• Establish, measure, and report on OKRs linking enablement efforts and investment with critical outcomes, such as adoption, satisfaction, win rates, and more
• Prepare and deliver targeted, product enablement-related communications, company-wide and to individual and group stakeholders
• Solicit, document, and leverage data from internal and external stakeholders to inform enablement strategy shifts; such as measuring learning engagement, satisfaction, content knowledge, comprehension and retention
• Assess customer challenges with product/feature adoption and test and implement strategies to address these challenges  
• Engage in the entire software development lifecycle, for key projects, ensuring that key milestones are achieved, and that potential issues and risks are identified and escalated as early as possible, and work collaboratively to resolve them
• Document all project artifacts and ensure that they are complete, organized, and stored appropriately

**Skills and experiences we value:

• Bachelor’s degree in Business, Education, or related field.
• Proficiency in building lasting and productive cross-organizational relationships
• Strong collaborative nature and communication skills to work effectively and efficiently with peers, SME’s, leadership, and stakeholders.
• Highly organized and analytical in nature with outstanding project management skills. Preference given to candidates with experience in agile methodologies and tools.
• Excellent written communication, verbal communication and presentation skills
• Excellent knowledge of sales technologies, processes, and best practices. Preference given to candidates with knowledge/previous experience with Salesforce and enablement platforms.
• Excellent knowledge of training best practices and experience delivering training through a variety of delivery methods (video, documents, online, in-person, etc.)
• Excellent program management skills.  High adaptability in flexibility, including the ability to manage multiple and competing priorities, quick deadlines, and constant change.
• Proficiency using the Google suite of products, Confluence, Jira, and Smartsheets.
• Relevant SaaS experience in a high-performance organization supporting marketing, sales, enablement, or learning and development.
• Proven track record of delivering successful enablement programs, concurrently and at scale.
• Data-driven: comfortable with data, analysis, and reporting

**Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!

About the team:

Here at BenchPrep, the product management team is responsible for the growth of our business. We are strong, dynamic, and wear many hats. True to startup culture, we aren’t afraid to roll up our sleeves to get the job done. We are inspired by a shared mission to help millions learn better and faster through our unique platform.

Life at BenchPrep:  

We work at BenchPrep because we’re dedicated to the mission and each day have an opportunity to be challenged and learn.  We work hard, eat well, and have lots of fun. Culture is our lifeline at BenchPrep.  We celebrate our people, both professionally and personally. We focus on flexibility - both in work/life balance, but also everyday in operating with agility. We care about learning so much that we offer employees $1,200 annually to develop their skills.  It’s no wonder we were selected in Inc’s Best Workplaces of 2020 and Crain’s 2020 Best Places to Work in Chicago lists.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for high performing and motivated professionals who are excited about the chance to leverage technology to impact the lives of millions of learners.  Join us.