Perform visual inspections and approve in-process and finished products, document defects in PMALL, maintain unpick codes, analyze defect data, investigate root causes, implement corrective actions, train staff, collaborate with production and cross-functional teams, and support order and launch quality to reduce defects and rework.
Job Summary & Responsibilities
Join Personalizationmall.com, the world's leading manufacturer and retailer of personalized gifts, and embark on a rewarding journey where your efforts and dedication are celebrated! As a valued member of our team, you'll be part of an innovative company that thrives on bringing smiles and joy to people's lives through unique, personalized, one-of-a-kind gifts. At Personalizationmall.com, you'll have the opportunity to contribute to a dynamic and fast-paced industry, in an inclusive work environment, working with other passionate individuals like yourself.
1st Shift: 8:00am - 4:30pm
Peak schedule varies
ESSENTIAL DUTIES
- Monitor the quality standards via inspection of our manufactured product making sure it meets our customer expectations.
- Approving acceptable items or enter defect details for replacement.
- Operate the quality control desk receiving quality questions or concerns, routing these issues to Operations Management and other support teams for resolution.
- Collecting data for cost, merchandising, planning etc.
- Avoid waste and help create better efficiencies in the given areas.
- Assisting the Quality Control Analysist complete their daily duties.
- Cross training when require in the production floor
RESPONSIBILITIES
- Inspect and report quality issues.
- Approve items that meet the quality standards expected by our customer.
- Enter defect information into the quality monitoring system.
- Perform all duties of the quality assurance personnel.
- Diagnose problems and contact appropriate teams for support.
- At peak times we operate 24/7 operation; the proper candidate must be willing to work on either shift to provide this coverage.
- Communicate with the support teams needed to solve issues within a timely manner.
- Communicate with the Operations team about all aspects or problems in the area.
- Read, write and reply to all business emails and other forms of communication in English.
- Perform additional as required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- High School Diploma required.
- Must read and speak English (Spanish is helpful)
- Must be comfortable working with a computer.
- Must be able to stand/walk for up to 10 hours.
- Must be able to push/pull carts and totes up to 25lbs.
- Strong communication Skills
- Analytical skills
- Planning and problem solving
- Patience
- Dependability
- Teamwork
The expected hourly pay range for this position is $17.50 per hour. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.
Similar Jobs
Financial Services
Reviews loss mitigation underwriting decisions, approvals, denials, income calculations, and final modification calculations for accuracy and compliance. Ensures files are complete, properly documented, and tasks are completed according to company policies and regulations. Tracks errors, reports trends, supports process improvements, trains new hires, assists peers, and contributes to special projects.
Top Skills:
Fiserv
Financial Services
Reviews loss mitigation underwriting decisions, approvals, denials, income and loan modification calculations for accuracy and regulatory compliance. Ensures files are complete, properly documented, and structured for audits. Completes quality checks of Fiserv tasks, tracks errors, reports trends and process improvement opportunities, trains new hires, and supports management with peer leadership and special projects.
Top Skills:
Fiserv
Fintech • Payments • Financial Services
Reviews loss mitigation underwriting decisions, approvals, denials, income and modification calculations for accuracy and regulatory compliance. Ensures files are complete, properly documented, and correctly structured in Fiserv. Tracks errors, reports trends, supports process improvements, trains new hires, and assists leadership with peer guidance and special projects.
Top Skills:
Fiserv
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
