QUALITY ENGINEERING MANAGER

About us

Smalley is the global manufacturing leader of precision metal formed products – known for  our Spirolox® retaining rings and Crest-to- Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

Why Smalley?

At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!

We Offer

• Competitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!
• Opportunities for career advancement and professional growth
• Ongoing learning and training and development opportunities
• Company and department led team-building activities and events

Job Summary

We have an opening for a Quality Engineering Manager in our Quality Engineering Department! This individual will plan and direct activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products. This individual will also be responsible for overseeing, leading, and the planning of Quality Control and Quality Assurance activities.

Responsibilities:

• Manages staff resources and organization structure to adequately align with and meet business objectives for new and existing customers
• Identifies areas to improve Quality Engineering Department processes and implement best practices
• Reviews and identifies areas to improve Inspection Department processes and implement best practices
• Maintains the Customer Issue Report
• Coordinates and monitors Returned Goods Authorization (RGA) process and status. Leads Material Review Board (MRB) including scheduled review of discrepant hold area
• Responsible for the Corrective Action System; this includes but is not limited to reporting cause, corrective action and verification of effectiveness and verifies information is complete and accurate
• Responsible for the Late Shipment System
• Gains a full understanding of the total work volume handled by the Quality Department (QC40 tickets, Late Shipments, RGAs, etc.) on a monthly, quarterly, and yearly basis
• Develops strategies for addressing unfavorable quality trends in order to reduce the quantity/frequency
• Maintains budgetary spending in the Quality Engineering Department
• Monitors and mentors Quality Engineering and Inspection leadership on spending in departments against approved and adjusted budgets
• Monitors Quality Engineering Phone Loop to verify ACD Phone System is properly staffed during business hours and reports results weekly with detailed information for any significant variance and plans for correcting any negative variance
• Reviews and suggests ideas for financial budgets for Quality Engineering department
• Leads, motivates and inspires all direct reports
• Monitors and reviews performance of direct reports, and provides prompt and objective coaching, mentoring and counseling
• Resolves performance, job satisfaction, and interpersonal issues, balancing employee and department needs.
• Develops on-boarding and training programs and guides creation of development plans
• Manages team including recruiting, developing and evaluating team members

Requirements:

• Four-year Engineering Bachelor degree (B.S.) from four-year college or university; and five to ten years related experience
• Minimum of seven years experience in a role supervising quality engineers 
• Quality Engineering Experience in implementing QMS systems, Supplier QA and Quality auditing
• In depth understanding of: APQP/PPAP, Gage Repeatability & Reproducibility, SPC, Capability Charts, AS9102, Industrial Validation Documents, S1002s, First Article Inspection Reports, Process Failure Mode Effects Analysis, Process Flow Diagrams, Control Plans, ISO9001, 13485, IATF16949, and AS9100
• Black Belt preferred
• Minitab experience required
• Medical field preferred and ISO 9000/9001 required
• Must be authorized to work in the US on a permanent basis

Apply today and discover the opportunities that await you!

A reasonable estimate of the base salary range for this role is $110,000 - $130,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. This role is bonus/and or incentive eligible.

EEO/Affirmative Action Smalley is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, pregnancy (including childbirth and related conditions), age, national origin, disability, genetic information, veteran or military status, sexual orientation, gender identity, creed, ancestry, marital status, or any other legally protected class as recognized by applicable law.

You may be eligible for the following competitive benefits: medical, dental vision, life, accident & disability, parental leave, tuition reimbursement, employee assistance program, paid holidays, paid time off and 401(k).

Should you need further assistance to apply to any of our job postings or have any general questions, please contact us at 847-719-5900.