Receptionist - Laboratory

Christie Clinic's department of Laboratory is seeking a full-time Receptionist at the University clinic in Champaign with availability from Monday-Friday 7:00am-6:00pm. This position will require the ability to travel to other locations and work rotating Saturdays, as needed, to support the department.

Duties include greeting, instructing, directing and scheduling patients and visitors. The Receptionist will also serve as a liaison between patient and medical support staff.

JOB DUTIES: (This list may not include all of the duties assigned.)

• Answer telephones, screen calls, take messages and provide information as needed.

• Greet patients and visitors in a prompt, courteous and helpful manner.

• Check in patients, verify and update necessary information in the electronic medical record.  Assist patients with ambulatory difficulties.

• Collect samples into Laboratory Information System

• Prepare orders and labels to be collected by phlebotomists

• Maintain processing and flow of patients in an efficient manner

• Give patient instructions about lab tests

• Respond to routine requests for information.

• Maintain work area and lobby in neat and orderly manner.

• Perform related work as required.

• Potential for travel to other lab locations.  Mileage will be reimbursed after employee submits to supervisor. 

REQUIRED QUALIFICATIONS: 

• High School Diploma or equivalent

PREFERRED QUALIFICATIONS:

• Experience in a medical office setting       

CERTIFICATE/LICENSE: 

• None

TYPICAL PHYSICAL DEMANDS:

Demands may include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds.  Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in a reception area and involves frequent contact with patients and other employees.  Requirements may include working irregular hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria. 

We also offer a substantial benefits package, including:

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)

• Dependent Care Flexible Spending Account

• 401k Plan

• Medical Flexible Spending Account

• Health Insurance

• Group Term Life Insurance

• Dental Insurance

• Identity Theft Protection

• Vision Insurance

• Long Term Disability

• Accidental Death & Dismemberment Insurance