Receptionist - Wheeling

Greater Family Health is a multi-site federally qualified health center providing comprehensive medical, dental and behavioral health services within the Chicagoland area. Our mission is to provide quality, affordable health care for all including those without the ability to pay.

This position is responsible for welcoming patients and visitors to the Center, registration of patients, creating and maintaining patient files, and scheduling appointments.

Responsibilities:

• Welcome patients and visitors to the clinic, determine their needs and respond accordingly.
• Perform preparation for the day’s clinic, provide all necessary paperwork for patient completion, and review registration/aid patients in completing any necessary forms.
• Input patient information in the EPM/EHR System.
• Answer/distribute phone calls to appropriate staff members and schedule appointments for patients.
• Verify patient insurance and collect payments.
• Report to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor.
• Perform other duties as assigned.

Benefits:

• Paid Training
• 401(K)
• Medical, Dental and Vision Insurance
• Life Insurance, Short-term and Long-term Disability
• Paid-Time Off (Vacation, Sick, Personal, Holidays)
• Employees have qualified for Public Service Loan Forgiveness (PSLF)

Requirements:

• High School Diploma or GED Certification.
• Travel to other health centers within the NW Suburbs as needed (mileage reimbursement provided).
• Basic computer skills.
• Ability to work in a fast-paced environment.
• Bilingual in English and Spanish is a plus.

This is a great job opportunity for either an experienced receptionist or someone who is looking to get into the medical field with prior experience in customer service, retail, or the food service industry. We are willing to train the right candidate for this role!