The Records Case Opening Coordinator manages client orders and subpoenas, ensuring accurate data entry, client communication, and problem-solving in a fast-paced environment.
About Us:
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.
Job Description:
Job Title: Records Case Opening Coordinator
Position Summary:
Magna Legal Services is seeking a Records Case Opening Coordinator to join our team. This person will be responsible for reviewing and adding client orders to the system and court subpoenas that are submitted the client. This person will also communicate with the client and answer their questions daily. We are looking for someone that has great client service skills and strong attention to detail.
Key Responsibilities
- Review and add new client orders to the system
- Review, prepare and scan authorizations submitted by clients
- Learn and apply various court subpoena rules
- Review and understand court service lists
- Review, prepare and scan court subpoenas submitted by clients
- Contact with clients regarding questions on orders and document deficiencies
- Problem solve client inquiries/issues regarding orders
- Prioritize assignments
- Assist with confirming where requests should be sent to obtain records
Qualifications
- Minimum of 2-3 years in a relevant field, such as medical record retrieval, call center operations, customer service, collections, or a related area.
- Proficient computer skills; ability to navigate the internet, Microsoft Office Suite, and Outlook.
- Outstanding verbal and written communication abilities.
- Detail-oriented and self-organized
- Capable of managing multiple tasks and prioritizing responsibilities effectively.
- Ability to participate in a team atmosphere and fast-paced environment
- Excellent problem-solving skills
- Strong capacity for retaining and applying knowledge.
Compensation: USD $16.00 - $20.00 per hour.
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.
Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
Microsoft Office Suite
Outlook
Similar Jobs
Fintech • Machine Learning • Payments • Software • Financial Services
Provide high-touch concierge service focused on dining: secure prime reservations, build and maintain relationships with top-tier restaurants and nightlife venues, source content ideas, and deliver exceptional service to high-net-worth clients. Must work flexible hours, including evenings and weekends, and perform under tight deadlines.
Fintech • Machine Learning • Payments • Software • Financial Services
Provide 24/7 concierge support via chat and mobile to high-net-worth clients: source and fulfill dining, travel, experiences, and luxury goods requests end-to-end, submit weekly content ideas, and work flexible hours including evenings and weekends to meet tight deadlines.
Information Technology
Design and lead pre-sales IBM Power system solutions, size/configure Power and IBM storage (FlashSystem, DS8K), mentor solution architects, create training/materials, scope SOWs, and support sales strategy and customer engagements to drive new opportunities.
Top Skills:
Ibm Power,Aix,Iseries,Ibm Econfig,Ibm Flashsystem,Ibm Ds8K,Ibm Storage,Cisco Storage Networking,Broadcom Storage Networking
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
