The Revenue Operations Manager drives forecasting, pipeline visibility, data quality, reporting, quota allocation, capacity modeling, and GTM planning. They build dashboards and executive insights, manage operating cadences, improve CRM processes, and support sales technology selection and optimization. The role partners with Sales, Marketing, Customer Success, Finance, and Analytics to improve revenue predictability, efficiency, and execution.
About Versapay 🚀
Versapay is the platform that rewires AR by removing barriers from collecting and reconciling B2B payments, providing end-to-end cash flow clarity and ensuring businesses can manage working capital on their terms.
By closing the loop for finance teams and their business systems, customers, and payment activity into a single intelligent ecosystem, Versapay transforms money matters into a data-driven advantage. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and processes $300B+ in payments volume annually.
Think you might be the next Veep to join? Read on!!
HOW YOU’LL MAKE AN IMPACT:
As the Revenue Operations Manager, you will own sales compensation and territory management and manage the GTM tech stack that our go-to-market teams rely on every day. You will ensure compensation plans are administered accurately, territories are designed and balanced for coverage, and our tools are well run, integrated, and adopted, so data stays clean and workflows scale across the GTM motion.
Reporting to the Director of Revenue Operations, you will focus on operational execution and workflow optimization to build the processes and systems that enable our go-to-market (GTM) teams to perform at their best, including applying AI to improve GTM workflows. You will collaborate closely with Sales, Marketing, Customer Success, Finance, and HR to align processes, data, and incentives and drive speed and accuracy within our GTM engine.
What You’ll Do
- Manage the GTM tech stack (e.g., ZoomInfo, Gong, Calendly), including administration, configuration, integrations, user access, licensing, vendor management, and documentation.
- Lead the evaluation, selection, implementation, and adoption of new tools, building business cases, measuring ROI, and retiring redundant or underused platforms.
- Identify, build, and implement hands-on AI use cases that improve GTM workflows (e.g., forecast and deal inspection, call and conversation analysis, account research and data enrichment, reporting automation), and measure their impact on productivity and performance.
- Lead territory design and account assignment, including segmentation, coverage and capacity analysis, and periodic rebalancing as the business evolves.
- Administer commission plans and team SPIFFs, and validate, audit, and approve payouts for accuracy and timeliness. Resolve inquiries and disputes while maintaining strong controls over sensitive compensation data.
- Analyze plan effectiveness and recommend changes that align incentives with company priorities.
- Enforce stage definitions, rules of engagement, and data standards in our CRM to support increased forecasting accuracy and predictability.
- Support core operating rhythms including weekly forecasting and bookings updates, pipeline reviews, and monthly/quarterly business reviews.
- Build and maintain strategic dashboards, KPI scorecards, and performance metrics to inform decisions across Sales, Customer Success, and Marketing leadership.
- Enhance analytics and reporting frameworks to track key sales metrics and trends. Enable sales leaders to act on data by providing actionable insights.
- Deliver insights suitable for executive presentations, including quarterly business reviews (QBRs), board presentations, and recurring business reviews.
- Partner with the Analytics team to maintain data accuracy, ensure consistency, and optimize self-service reporting.
- Drive alignment among leadership stakeholders to support seamless GTM execution.
- Continuously streamline and improve best practices, including processes, policies, and tools.
GTM Systems, Tools & AI
Compensation & Territory Management
GTM Forecasting
GTM Insights & Reporting
Business Partnering
What You'll Bring to The Team
- Bachelor’s degree in Business Administration, Economics, Finance, or related field.
- 5+ years of experience in revenue operations, sales operations, sales strategy, business operations, or similar; preferably at a Fintech or SaaS company
- Follow through: Thrives in a fast-scaling, high-growth environment where accuracy, trust, and speed coexist. Can work independently to bring all assigned work to completion with speed and accuracy.
- Collaboration: Assertive with humility—able to lead change in a positive way. Excellent communicator who can bridge Finance rigor and GTM clarity.
- Data fluency: Strong modeling skills in Excel and comfort with a leading BI/Dashboarding platform (e.g. we use Tableau). You like working with data and insights, able to synthesize data and make recommendations. Trusted to manage sensitive compensation data with precision.
- Platform/tools expertise: Extensive experience administering Salesforce and other GTM systems, such as ZoomInfo, Gong, and Calendly, including vendor management and tool evaluation.
- Compensation & territory experience: Hands-on experience designing or administering sales compensation plans, quotas, and territories, with the judgment to balance incentives, fairness, and cost.
- AI fluency: Practical experience applying AI tools to GTM or operational workflows (e.g., automation, analysis, forecasting support), with curiosity and sound judgment about where AI adds value and where it introduces risk. Hands-on experience with tools like Clay, Claude Code, MS Co-pilot is a strong plus.
#LI-Remote
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Similar Jobs
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Own regional revenue operations for the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales process improvements. Partner with sales and cross-functional leaders to improve revenue performance, standardize operations, and implement AI-assisted workflows and automation. Use Salesforce, Gong, Claude, and analytical models to provide actionable insights and improve forecast accuracy.
Top Skills:
Ai AutomationClaudeExcelGongGoogle SheetsSalesforce
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Owns and scales post-sale revenue operations across onboarding, adoption, renewals, customer health, risk management, and retention. Designs cross-functional workflows, improves handoffs, translates business needs into systems and automation requirements, and drives process adoption. Partners with Customer Success, Account Management, Support, Finance, Analytics, Sales, and Business Systems. The role also evaluates AI-enabled tools and leads measurable improvements in renewal execution, data quality, operational efficiency, and customer-risk management.
Top Skills:
GainsightSalesforce
Cloud • eCommerce • Logistics • Software
Owns recurring revenue operations cadences, commission audits, Salesforce administration, reporting, data quality, and operational support for acquisition, payments, and upsell teams. Builds dashboards, investigates data issues, maintains SOPs, supports sales managers, tests workflows, and uses AI tools to automate reporting, analysis, documentation, and QA.
Top Skills:
Ai AssistantsClayGongGoogle SheetsHubspotLeandataExcelPower BIRevenueheroSalesforceSalesforce FlowZapier
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
