Risk & Internal Controls Manager

💼 Risk & Internal Controls Manager
📍 Hybrid | Atlanta, GA

What You’ll Do
✅ Lead risk, internal control, and audit initiatives across the Finance organization
🤝 Partner with business leaders, Internal Audit, and external auditors
📊 Strengthen the internal control environment and financial reporting integrity
⚙️ Drive process improvements and support technology enhancements

Qualifications & Experience
🧠 Minimum of six years in internal auditing or risk management supporting corporate/overhead functions required
✅ Experience with SOX and public companies required
📝 Strong knowledge of SOX, internal control frameworks, and financial reporting
💡 Proven ability to collaborate cross‑functionally and communicate with senior leaders
📈 Experience driving process improvements and leveraging technology solutions

✨ Ideal for a strategic, detail‑oriented leader who thrives in a collaborative environment.

Responsibilities

• Lead multiple concurrent audit, risk, and internal control projects in accordance with departmental standards.
• Perform and oversee walkthroughs, control testing, analysis, and documentation to evaluate the design and effectiveness of internal controls.
• Assists with the coordination of SOC 1 and SOC 2 programs, including vendor evaluations, deficiency monitoring, and developing and overseeing compensating controls as needed.
• Exemplifies command of IT subject matter, including identification of relevant risk and controls.
• Drive the use of data analytics, automation, and technology to enhance continuous monitoring and reduce manual processes.
• Partner with senior management and business stakeholders globally to support risk assessments, risk mitigation, and process improvement initiatives.
• Communicate results of control reviews and design assessments; develop clear observations and actionable remediation recommendations.
• Support leadership in evaluating the internal control environment, including identifying control failures and root causes.
• Collaborate with Internal Audit and external auditors to support audits and remediation while minimizing business disruption.
• Assist management with control design and implementation, including test of design documentation, testing, and alignment with Internal Audit.
• Analyze complex financial and operational data to identify trends, perform root cause analysis, and inform decision making.
• Coach, train, and provide oversight to team members.
• Effectively communicate project status, risks, and outcomes to management and stakeholders.
• Other duties and performance of administrative tasks as needed to support the Finance and risk mitigation strategies of Crawford & Company.
• Uphold company policies, ethical standards, and the Code of Conduct.

Qualifications

• Advanced Degree in related field required
• Requires a bachelor and advanced degree in accounting, management information systems or systems analysis with business-related course work
• Minimum of six years in internal auditing or risk management supporting corporate/overhead function required.   
• In depth knowledge of Sarbanes-Oxley (SOX) requirements and SOC requirements, auditing principles, auditing standards, IIA standards, and PCAOB requirements.
• Experience with SOX and public companies required
• Experience in reviewing, evaluating, and concluding on vendor SOC reports. Experience addressing SOC report deficiencies internally and resolving issues with vendors.
• Experience with utilizing AI prompts to execute accounting/business related tasks a plus.
• Experience documenting and flowcharting business processes, including identifying existing controls and/or controls gaps.
• Willingness to learn and drive the use of data analytics, automation, and technology to improve monitoring, efficiency, and quality of finance controls and reporting. 
• Maintaining appropriate records and documents for department/unit.
• Interacting with senior finance & operations management, internal and external auditors, on requirements, review of implementations, and presentation of findings.
• Frequent contact with colleagues, Crawford management and field personnel primarily to exchange information; at times more than one course of action must be considered in the decision-making process.
• Demonstrated ability to think creatively and identify multiple alternative solutions.
• Working knowledge of PC software, ERP applications, and reporting tools.
• Expert level usage of Microsoft Excel and Excel functions
• Excellent people and listening skills; including the ability to lead with empathy.
• Organizational ability, leadership skills and project management experience.
• Ability to work independently.
• Excellent verbal and written communication skills.
• CPA or CIA required, preference given to additional designation of CISA or CISSP 
• Other professional designations considered
• Demonstrated experience conducting IT audits and/or executing data analytics required

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About Us

Why Crawford?

Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer  a comprehensive Total Rewards package to  our employees  to assist with their financial, health/wellness, continuing education/training and other needs:

• Competitive base pay

- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours. 

• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:

- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program

*The above information highlights some of the benefits currently available to eligible full-time employees.

• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.