Jobs at Crawford & Company

Analyzes statistical, financial, and claims data; develops automated reporting files; tests and debugs systems; translates carrier requirements into business and technical requirements; monitors reporting processes; resolves complex technical issues; and supports customers, vendors, insurers, and actuarial teams.

Manage complex liability claims end-to-end: investigate coverage and liability, set reserves, authorize payments, coordinate litigation and subrogation, prepare reports, and mentor junior staff.

Provides administrative support for vehicle claims by entering and monitoring claims, managing assignment queues, assisting clients and claimants, resolving workflow and transmission issues, processing invoice approvals and corrections, routing documentation, and preparing reports. The role requires strong customer service, organization, typing, computer, and Excel skills, with at least one year of administrative office experience.

Administers client Family and Medical Leave Act and leave-of-absence programs. Reviews documentation, evaluates requests under federal and state regulations, guides employees and managers, coordinates correspondence, maintains records, analyzes data, generates reports, provides training, and supports compliance and special projects.

Investigates, evaluates, and settles complex workers’ compensation claims. Determines coverage, liability, compensability, reserves, payments, subrogation, and recovery opportunities. Coordinates investigations and litigation strategy with legal counsel, prepares claims reports, participates in reviews, and ensures timely, equitable settlements within authority limits. Provides training and mentorship to new hires while managing claims independently and applying sound judgment to unusual or difficult cases.

Processes payroll data, wage payments, garnishments, special checks, tax and unemployment filings, and new-hire paperwork. Audits time entries, updates employee payroll information, reconciles payroll-related accounts, prepares management reports, and maintains tax and W-2 records. Communicates with employees, payroll vendors, and taxing authorities to resolve issues and prevent penalties. This routine support role operates under close supervision and requires accuracy, organization, and payroll or accounting experience.

Investigates, evaluates, and resolves complex liability claims independently. Reviews policy coverage, determines liability, establishes reserves, negotiates settlements, manages litigation strategy with counsel, identifies recovery opportunities, prepares claims reports, and supports team development through training and mentoring.

Investigates, evaluates, and resolves complex Alabama workers compensation claims. The role determines coverage and liability, manages reserves and payments, negotiates settlements, directs litigation strategy with counsel, identifies recovery opportunities, prepares claim reports, and supports team development through training and mentoring.

Provides remote telephonic case management for injured or disabled individuals, reviewing medical records, assessing needs, coordinating treatment and return-to-work plans, communicating with patients, physicians, employers, and claims adjusters, and ensuring quality, productivity, and documentation standards.

Investigates and settles complex liability claims, evaluates coverage and reserves, determines liability, manages litigation-related investigations, authorizes payments, identifies recovery opportunities, prepares claims reports, and supports training and mentoring.

Manage large-scale client implementation projects for Broadspire accounts, coordinating internal teams, clients, consultants, and vendors across pre-event, event, and post-event phases. Develop project plans, monitor timelines and delegated tasks, coordinate process flows and client training, report progress to leadership, and drive continuous quality improvement. The role requires expertise in workers’ compensation claims administration, disability programs, project management, stakeholder coordination, and team leadership.

Investigates, evaluates, and resolves complex liability claims independently. Reviews policy coverage, determines liability, manages reserves, negotiates settlements, directs investigations and litigation strategy with counsel, identifies recovery opportunities, authorizes payments, prepares reports, and participates in claim reviews. The role also supports team development through training and mentoring new hires.

Provides remote workers’ compensation and disability case management for injured workers and patients. Reviews medical records, evaluates needs, analyzes treatment and costs, coordinates care and return-to-work plans, communicates with physicians, employers, claims adjusters, and attorneys, and facilitates referrals for peer reviews and independent medical examinations. Maintains documentation, productivity, quality, and regulatory standards while using clinical expertise to improve outcomes and control costs.

Investigates, evaluates, negotiates, and settles insurance claims across multiple lines of business, including casualty, property, and workers’ compensation. Responsibilities include determining coverage and liability, setting reserves, managing litigation, preparing reports, presenting evidence, pursuing subrogation, completing regulatory filings, and conducting emergency on-site investigations. The role requires independent judgment, regulatory compliance, customer service, continuing education, and occasional travel or on-call work.

The role involves investigating and resolving complex commercial property losses, mentoring adjusters, preparing reports, and representing claims in legal proceedings.

The National General Adjuster resolves complex commercial property losses by investigating damages, negotiating loss adjustments, and presenting evidence in legal proceedings. Responsibilities include managing claims, mentoring staff, preparing reports, and acquiring client relationships.

The Executive General Adjuster resolves complex commercial property losses, negotiates adjustments, manages national accounts, presents evidence, and supports branch operations.

The Loss Investigation Specialist conducts investigations of claims, prepares reports, and provides documentation while ensuring compliance with regulations and service standards.