Engages prospective automotive customers through internet leads, calls, texts, and online inquiries; answers vehicle questions, schedules and confirms sales appointments, follows up with prospects and prior customers, maintains CRM records, supports sales campaigns, and meets performance goals while delivering a strong customer experience.
Accelerate Your Career with Advantage Dealer Group!
Advantage Dealer Group is seeking an energetic, customer-focused Sales BDC Representative to join our growing team. This position plays a critical role in driving sales opportunities by connecting with customers, responding to inquiries, and scheduling appointments for our sales team.
If you enjoy building relationships, communicating with customers, and working in a fast-paced environment, we'd love to meet you!
Responsibilities
- Respond promptly to internet leads, phone calls, text messages, and online inquiries
- Engage prospective customers and answer questions regarding vehicle availability and features
- Schedule and confirm sales appointments
- Follow up with unsold prospects and previous customers
- Maintain detailed customer records in the CRM
- Support dealership marketing campaigns and sales initiatives
- Meet or exceed daily, weekly, and monthly performance goals
- Provide an exceptional customer experience from initial contact through appointment arrival
Qualifications
- Previous automotive, BDC, call center, customer service, or sales experience preferred
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Positive attitude with a customer-first mindset
- Comfortable making outbound calls and following up with customers
- Proficient with computers and CRM systems
Benefits
- Competitive Hourly Pay + Performance Bonuses
- Paid Training
- Career Growth Opportunities
- Health, Dental, and Vision Insurance
- Paid Time Off
- Supportive and Team-Oriented Culture
Apply today and become part of the Advantage Dealer Group family!
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