Sales Development Representative

| Chicago, IL, USA | Hybrid
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Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry’s most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow.  In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years. 


At Cleo, we are not only passionate about helping our customers reach success, we are passionate about our team members.  We foster innovation in a thriving, high-velocity work environment.  Our team members are among the best and the brightest, working in an environment where strategy, technology, and marketing intersect to create amazing products.


We are looking for builders, innovators, and fast-trackers to join our talented marketing and sales team.  


As a Sales Development Representative, you will play a critical role in supporting the organization’s significant growth while identifying new opportunities for Cleo within prospective accounts. Reporting to Cleo’s Manager of Sales Development, you will be tasked with initiating sales cycles and developing millions of dollars in  pipeline for our Sales Team through strategic prospecting and outreach. You will become a Cleo product expert and develop the necessary skills to enjoy a future sales role here at Cleo. This role will require a high level of outbound activity and organization.


If you are looking for a career in high-tech / software sales (not just another boring job), then this is the right role for you. 

What You Will Be Doing
  •  Work in parallel with assigned Account Executive to identify and prospect in-
    market net new accounts
  • Generate new business opportunities through outbound campaign activities 
    including cold-calling, email, and social selling
  • Collaborate with Marketing to drive necessary content creation and any other
    collateral that will assist in breaking through list of targeted accounts
  • Continuously improve knowledge of products, industry trends, and sales 
    techniques to enhance sales development skills
  • Thoroughly qualify prospects to ensure there is a good fit between Cleo and 
    prospective accounts
  • Inspire prospects and create a sense of urgency through clear articulation of 
    Cleo’s value proposition and pain based selling
  • Consistently achieve or exceed monthly opportunity targets
  • Attains monthly outbound activity expectations for dials, emails, and total 
    touches against targeted accounts
  • Effectively craft tailored messaging for specific accounts based on digital 
    activity identified across multiple platforms
  • Become proficient in using some of the best sales tools within the industry 
    like sales engagement / nurturing platforms, buying intent (AI) data, and
    account-based orchestration.  
  • Be part of one of the best on-the-job SaaS sales training programs in the 
Your Qualifications
  • Have received a bachelor's degree
  • At least one year of related sales experience, demonstrating ability to thrive 
    in hunter-like sales role
  • Effective verbal and written communication skills
  • Focus on the positive and strive for continual improvement
  • Be results oriented and driven to carve out a career path within the field of 
  • Display a strong interest in supply chain trends and technology
  • Collaborate and operate well in a fast-paced, team-oriented environment
  • Be a quick learner with the ability to solve complex problems
  • Adhere to a strong work ethic and maintain a positive outlook
  • Enjoy learning about the IT /Software industry
  • Local candidates only - This role is On-site

 A few things we have to offer: 

  • Competitive base salary + commission
  • Great Healthcare + Dental + Vision
  • Flexible PTO
  • Culture of support, encouraging Life-Work balance
  • 401k match
  • FSA and HSA options
  • Employee Assistance Program
  • Paid Parental Leave
  • Representing a company with 4,000+ clients and a 99% retention rate
  • Accelerated title and salary growth potential 
  • A fun and energetic work environment that makes you excited to go to work every day

Cleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law.

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Technology we use

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111 W. Jackson , Chicago, IL 60604

An Insider's view of Cleo

How does your team reward individual success?

The SDR team here at Cleo is big on rewarding team members for individual performance. Our team members are recognized companywide for their wins and are given financial bonuses for the work they put in. Top performers are celebrated quarterly with a variety of gifts and THIS makes it an exciting internal competition to achieve and exceed your goal


Team Lead, Sales Development

What does your typical day look like?

As an SDR my day starts with evaluating high priority intent accounts that fit into Cleo’s ideal customer profile. My typical outreach includes email, phone calls, and LinkedIn InMail. On top of all this, I am constantly continuing my Cleo knowledge by participating in top of funnel discovery calls with my peers, colleagues and executives at Cleo.


Sales Development Representative

How has your career grown since starting at the company?

My career has grown exponentially since joining Cleo as an SDR in 2019. Cleo set goals that I exceeded, which propelled me through the SDR, Account Manager, and Account Executive ranks landing me in Sales Management. This gives me an opportunity to further my professional growth and tackle new challenges as Cleo continues its aggressive growth.


Director, Sales, Commercial-North America

What is your vision for the company?

Since its modern beginnings Cleo’s vision has been to build the Ecosystem Integration category by innovating a software platform to help companies connect and integrate applications and data across not just their internal systems but externally, with their partners, customers and suppliers – i.e., a company’s entire digital ecosystem.



What unique initiatives do you have that encourage innovation?

In 2020 Cleo adopted an inspiring, unifying Mission: Create over $50B in customer value in 5 years. To date the company has delivered >$5B+ in value processed through CIC, and expects to deliver $10B by 2023, $22B by 2024, and over $50B by 2025.
We are focused on attracting and retaining world-class talent and will expand our employee base by 25%



What are Cleo Perks + Benefits

Cleo Benefits Overview

How does a company of 350 employees create a culture that’s genuinely focused on customer success? For Cleo, the core idea at work is Appreciation. It’s at the heart of who we are -- and how we treat each other -- guiding our decisions, every day. It’s important because we know that as our customers grow, they’ll face new challenges. When they do, Cleo will be there for them.
Why? Because eCommerce-driven digital transformation is downright maddening, bringing unsettling change to businesses everywhere. Cleo employees’ deep Appreciation about this societal shift gives us unique understanding about our customers’ challenges, which opens the door for us to help them discover the answers they need to succeed. We’ve already helped more than 4,000 companies around the globe solve their ecosystem
integration challenges, and we have every intention of helping many more. Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Because beyond guiding how we act, and
more important than driving us to deliver solutions that help our company and our customers succeed, Appreciation creates something even more essential, for everyone: enduring value.

A few things we have to offer:
* Great Healthcare, Dental, + Vision
* 401k with company match
* Unlimited PTO
* Career development programs
* Ongoing training and development
* Remote work opportunities
* Community outreach programs
* Cleo CARES; Employee Engagement Committee
And more!

Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Documented equal pay policy
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
Apprenticeship programs

Additional Perks + Benefits

Cleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law.

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