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Team Overview
The Consumer Solutions Account Development team helps customers unlock value from TransUnion's credit reporting and credit score solutions, enabling them to make informed decisions that support customer acquisition, engagement, risk management, and business growth. Working closely with Sales, Product, and customer-facing teams, the team delivers specialist expertise that helps customers address complex business challenges through data-driven solutions. This role offers the opportunity to develop strategic customer relationships, drive commercial success, and contribute to long-term business growth across a diverse client portfolio.This position reports to the Sales Director, Consumer Markets. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview And Core Responsibilities
As a Sales Specialist - Consumer Solutions, you will drive revenue growth by identifying, developing, and securing opportunities for TransUnion's consumer credit solutions. Acting as a trusted advisor and subject matter expert, you will help customers solve business challenges, improve decision-making, and achieve measurable commercial outcomes while supporting TransUnion's growth objectives.
This is an excellent opportunity to develop expertise in consultative selling, strategic account management, and complex solution sales while working with customers across a range of industries and markets.
Achieve annual revenue targets across TransUnion's client portfolio by identifying, developing, and closing new business opportunities that support commercial growth and financial performance.
Produce compelling sales presentations, proposals, and supporting materials that effectively communicate the value and business outcomes delivered by TransUnion's Consumer Solutions portfolio.
Lead and manage the full sales lifecycle for complex, high-value opportunities, coordinating specialist resources as required to achieve successful customer and commercial outcomes.
Build and maintain a strong network of market contacts to understand customer challenges, competitor activity, emerging trends, and new growth opportunities.
Manage strategic and high-profile customer accounts across multiple geographic markets, supporting clients with diverse and complex business requirements.
Act as a subject matter expert on Consumer Solutions products, customer challenges, market dynamics, and industry developments.
Lead commercial negotiations and manage contracting activities to secure long-term customer relationships and revenue opportunities.
Develop and strengthen relationships with key stakeholders and decision-makers to maximise customer value, retention, and revenue growth.
Grow strategic accounts and prospect relationships to achieve revenue objectives, support customer success, and drive long-term business growth.
Identify opportunities for new products and solutions, contribute to business case development, and provide customer insights that support innovation and product development.
Required Knowledge And Experiences
Extensive experience in a client-facing strategic sales role, including selling complex solutions through a full sales-cycle environment.
Proven experience developing and managing high-value customer relationships while achieving revenue, growth, and retention objectives.
Experience selling into, or working within, regulated industries such as Financial Services, Public Sector, Telecommunications, Utilities, Gaming, or Gambling.
Excellent interpersonal, communication, and influencing skills, with the ability to engage effectively with stakeholders at all organisational levels.
Self-motivated with a strong commercial focus and accountability for managing, retaining, and growing a portfolio of customer accounts.
Required Technical Skills
Demonstrated ability to manage complex sales opportunities, commercial negotiations, and contracting processes.
Strong sales planning, account management, pipeline management, and forecasting capabilities.
Ability to develop persuasive proposals, presentations, and business cases that support complex solution sales.
Experience using Customer Relationship Management (CRM) platforms to manage opportunities, pipeline activity, and customer engagement.
Full UK driving licence with willingness to travel occasionally to customer and TransUnion locations.
We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:
Knowledge of the data, analytics, credit, or credit reporting industry.
Experience working with credit bureau, decisioning, risk, identity, or fraud-related solutions.
Experience collaborating across matrixed sales, product, and customer-facing organisations.
Understanding of consumer credit market trends, regulatory considerations, and industry developments.
Ability to identify market opportunities and contribute to product innovation and growth initiatives.
What’s in it for you?
At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
- 26 days annual leave and bank holidays (increasing with service)
- Global paid wellness days off and a bonus day off to celebrate your birthday
- A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
- Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart
TransUnion – a place to grow:
If there’s something on the list of essential or desirable skills that you can’t quite tick off, don’t let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.
Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.
Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected].
Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this.
We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance.
Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
MAE I, Account Dev - Direct Sales
TransUnion Chicago, Illinois, USA Office
555 W Adams St, Chicago, IL, United States, 60661
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