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Account Manager - Life Insurance

| Chicago

What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

 

What You'll Bring:

  • 2+ years of experience in sales or sales support, customer service, product support, or contract management work.
  • Experience in the Insurance industry, particularly Life Insurance, is a plus.
  • Demonstrate ability to proactively find ways to improve, actively listen, clearly communicate, and constructively solve problems on behalf of the client and the account executive.
  • Excellent verbal and written skills with acute attention to detail.
  • Well organized with the ability to manage 20+ projects concurrently in a fast paced environment

 

We’d Love to See:

  • Ability to work independently resolving questions and problems, and as a team player acting as a liaison and collaborator with multiple parties.
  • Ability to positively influence, without authority, customers and internal stakeholders
  • Ability to stay calm and focused under pressure of customer and stakeholder expectations.
  • BA in business administration, sales or relevant field. High school diploma will be considered with relevant work experience.
  • Experience navigating Salesforce or similar CRM Software.

 

Impact You'll Make:

  • Help drive revenue with Insurance carriers by partnering with the sales and our distribution partners, acting as primary point of contact to establish and expand relationships with existing and prospective Life Insurance customers.
  • Guide customer through the entire contracting, membership, and implementation process to ensure prompt, successful deployment of TU services.
  • Maintain ongoing communications with existing customers to ensure satisfaction, troubleshoot issues, and discuss new solutions.
  • Lead non-direct selling activities such as ensuring contracts are executed correctly, pilots are running smoothly, implementations are on track and timely support is provided post-sales.
  • Will spend 50+% of your time as the subject matter expert (SME), in a matrixed environment, managing and providing recommendations for complex contractual requests such as determining the type of contract, developing statements of work (SOWs) and Data Service Requests (DSRs), managing contract versions to full execution, ensure proper invoicing for services and leading the team/customer through telephone conversations, correspondence, reports, and onsite visits to promote a positive  experience.
  • Coordinate customer responses to Request for Information (RFI) and Request for Proposals (RFPs).
  • Using business analytics, design and produce ad hoc sales reports sourced from multiple systems and/or revise existing reports to help with pipeline management, forecasting and industry analysis.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SASLanguages
    • HadoopLanguages
    • TableauLanguages
    • AccessDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Microsoft ProjectManagement
    • TumblrCMS
    • HubSpotCRM
    • IntercomCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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