AMS Business Director
Company Description
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
Job Description:
As the AMS Business Director, your charter will be to indirectly oversee the business managers and partner with them as they support the major area leaders to orchestrate and execute against their Major-area priorities in-quarter, FY, and out years. Moreover, your goal will be to ensure that all business managers are moving forward in alignment from an AMS Sales perspective so that there is consistency around account programs and operations strategy to help move the organization closer to the overall goal.
What you will do in this role:
· Align with the area business managers to drive AMS priorities and the operational strategy along with the following:
o Collaborate with business partners across Sales Operations, Solution Sales, Solutions Consulting, Field Marketing, Customer Success and ACE to drive alignment on go-to-market strategy; ensure alignment of priorities and goals.
o Coordinate out-year planning to ensure the organization continues to scale to support growth expectations.
o Incubate and develop emerging programs that are deemed strategic investments (Industry, Transformational Mega Deals, VAM, SWA, etc.).
o Partner with HR to drive team talent development and consistent recruiting practice.
o Ensures deep alignment with the major area geos building out their three year long term plan while being a key business partner to drive execution quarter over quarter, and year over year.
Qualifications
To be successful in this role, we need someone who has:
A good attitude with a:
· Strong operational mindset with a focus on building organizations to scale in a cross-functional capacity.
· Competitive, can do, optimistic, realistic attitude, strong work ethic, humility and excellent team building communication and listening skills.
Skills that include:
· Experience attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and developing.
· A history of demonstrated skills of sales operational best practices.
· A consistent track record of meeting and exceeding team quotas.
· Strong forecasting and reporting capabilities.
· Strong Program Management skills and a history of building out sales programs to support Field Sales teams.
· Strong organization, communication, team work, presentation, problem solving and time management skills.
· Ability to navigate and collaborate through complex opportunities.
· Strong organization, communication, team work, presentation, problem solving and time management skills.
· The ability to navigate and collaborate through complex opportunities.
Education/Experience:
· A Bachelor’s degree; an MBA is a plus.
· 10+ years’ experience in field sales management, in a matrixed sales environment in the enterprise software space.
· Multi-lingual skills would be a plus – Spanish, Brazilian Portuguese or French (Enterprise East).
· The willingness and ability to travel 10% of the time.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.