Associate Sales Engineer
The Professional Services team at Sprout Social is looking for an Associate Sales Engineer who is sales & marketing savvy, can deliver quickly, and loves working collaboratively in a fast-paced environment.
As an Associate Sales Engineer you'll be part of a team who provides services that complement our products - from onsite consulting, to solutions development, to implementation assistance. Sprout Social products are used by more than 20,000 brands around the world. Companies like Dropbox, Zendesk, Fender, Zipcar and Evernote rely on Sprout to create stronger relationships with their customers through social media.
We are looking for someone who is professional and driven to consult and sell our services offering to prospects and existing customers. If you have a strong command of the spoken word, a confident presence, and the business acumen required to handle tough questions from prospects, we’d love to talk with you.
Responsibilities
- Support the SMB Acquisition and Customer Success teams as a technical and strategic resource throughout all aspects of the sales cycle
- Be the expert in conversations regarding Sprout Social and our professional services offerings
- Help lead the entire sales cycle for large prospects in an effort to convert them to paying customers
- Be the lead for product demonstrations to prospects
- Talk to the differentiation points between Sprout Social and our competitors
- Overcome technical objections that are brought up in discussions with prospects
- Strategize with prospects regarding effective roll-out strategies to a large audience
- Complete RFP and security questionnaires
Desired Skills & Experience
- Minimum 1 year of technical experience in a sales or pre-sales related role
- SaaS experience a plus
- Familiarity with the market and competitors
- Understanding of social networks (in particular Twitter, Facebook, and LinkedIn) and social media strategy for large organizations
- Ability to work independently
- Flexibility to work on multiple projects and simultaneously support the sales team
- Understanding of all components of a software sales process
- Technical writing ability
About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.
Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.
We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:
- Insurance and benefit options that are built for both individuals and families, including generous company contributions
- Progressive benefit programs, like our parental leave program and free Divvy bike memberships
- High-quality and well-maintained equipment - your computer will never prevent you from doing your best
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
- Solid programs in some of the staples: transportation, disability and life insurance
- Wellness initiatives to ensure both health and financial well-being of our team
- Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Sprout Social is an equal opportunity employer. Anyone seeking employment here is considered without regards to race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, Illinois, or local law. We value the things that make us different and want to see how you can make our team better!