Channel Account Manager

| Chicago | Hybrid
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About the Role:
We are looking to add a Channel Account Manager to our team to grow and expand relationships with established partners and identify and drive additional revenue opportunities.  As the Channel Sales Manager, you will execute the strategy on current partner growth opportunities, and collaborate with partner stakeholders to build strong relationships, drive value and maximize relationship potential.

As the Channel Sales Manager, you should be passionate about driving business results through strategic planning, business development, pipeline  and ongoing management of partner relationships. This is a new position on our sales team, so the right candidate will be an innovative thinker who is looking for an opportunity to build and see the impact of their work.  This role reports directly to the SVP of Sales, and will work closely with the entire Sales team, Marketing, Product, Finance and Customer Success teams.

What you will be responsible for: 

  • Oversee and own the success of the established partnerships and revenue growth and expansion addressable market execution

  • Develop and nurture relationships with current partners, specifically Sage Intacct, while identifying areas of opportunity to drive additional revenue

  • Identify opportunities to enhance internal and external stakeholder product knowledge to optimize partnerships

  • Develop and nurture relationships with clients and partners and their sales teams to execute sales opportunities

  • Serving as a trusted advisor and subject matter expert to influence, engage and deepen relationships

  • Educate both BigTime and partner stakeholders to ensure alignment of our go to market strategy; including delivery and execution 

  • Create and maintain an ongoing account strategy for your partner accounts, identifying specific goals and initiatives and hold quarterly business review meetings with assigned accounts to measure progress to goals, reassess and update account strategy

In order to qualify, you should have: 

  • 5+ years of experience in Channel Sales/Partnership or Business Development in a B2B Tech/SaaS environment

  • Bachelor's Degree Required

  • Must have a proven track record in Business Development with building relationships from the initial stages through account growth, including strategic account planning and execution

  • Consultative, customer-centric sales abilities

  • Strong communication skills, including presentation skills to audiences of varying sizes

  • Comfortable with a high degree of ownership in a fast paced, high-growth, collaborative environment

  • Organized and detail-oriented with excellent follow-up skills

  • Working knowledge of Intacct and Salesforce.com is strongly preferred

  • Ability to work independently and as part of a team in a highly dynamic and fast paced environment

  • Experience with ERP, time and billing, or Finance & Accounting packages such as QuickBooks and Sage Intacct is a plus

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • dotnetLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • PandasLibraries
    • ReactLibraries
    • AngularFrameworks
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • JestFrameworks
    • OAuthFrameworks
    • PlaywrightFrameworks
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • DocuSignCRM
    • DriftCRM
    • HubSpotCRM
    • SalesforceCRM
    • Salesforce PardotCRM
    • MailgunEmail
    • ZoomInfoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration

Location

We're centrally located in The Loop, neighboring the WIllis Tower, with close proximity to public transportation and steps away from many many restaurants.

An Insider's view of BigTime Software, Inc.

How would you describe the company’s work-life balance?

BigTime prioritizes work/life balance better than any place I have ever been. Bigtime does have a hybrid working environment, I believe the office requirements are fair. As I have recently returned to work from parental leave, my management team has made this a smooth transition and makes sure that I have support both personally and professionally.

Matt

Implementation Manager

How do you collaborate with other teams in the company?

In my role, I work in a cross functional capacity everyday, and I understand that we all have things on our plate that need attention, however I have found that those who I work with are always inclined to help, and an added bonus is that we somehow always come up with how to do something better or more efficient for the next time.

Marni

Senior Product Education Specialist

How has your career grown since starting at the company?

I began here as a BDR on our Sales Team straight out of college. Within my first 6 months, I realized I loved working directly with our current customers so my managers helped me create an IDP plan to help me attain the goals I needed to in order to move into a customer-facing role. This plan helped me achieve my current role, which I love!

Faith

Customer Success Associate

How do you make yourself accessible to the rest of the team?

It’s important to have an open-door policy where the team knows they can come to me with anything. I also
run skip level connects regularly throughout the year where I meet with the individuals who report to my direct reports to listen to any concerns they have, see how they can be better supported, and just get an idea of how things are going

Nicole

VP of Customer Experience

What are BigTime Software, Inc. Perks + Benefits

BigTime Software, Inc. Benefits Overview

BigTime Software is one of the region's best companies, serving Chicagoland communities in Illinois. Our team enjoys training programs, a fantastic culture, and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

- Opportunities for Advancement
- Company Provided Latest Technology & Software Tools
- Great, Convenient Downtown/Loop Location
- Company Paid Benefits
- Weekly Catered Lunch and Whole Company Meeting
- Minimum of 11 Paid Holidays
- 401(k) Savings Plan with a match
- Snacks, Cold Brew, La Croix, Bubbly and More

Culture
Volunteer in local community
Our Community Involvement Committee ensures that we have at least one volunteer event every quarter for our company and gives multiple other opportunities to help our community throughout the year
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
We have a company wide meeting in Chicago once a month to ensure that all of our employees, across our different locations, are alligned on everything going on at BigTime
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
BigTime believes in the importance of educating our employees on unconscious bias so we provide at least 2 sessions a year that our employees must attend
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
BigTime places huge emphasis on physical and mental wellness so we provide free gym memberships to our Chicago office, a yearly wellness stipend, lunch & Learns, and free weekly yoga sessions!
Team workouts
BigTime offers two free yoga sessions every week to our employees in the Chicago office
Mental health benefits
Wellness days
BigTime offers 2 Refresh Days per year that are separate from our PTO to ensure our employees are physically and mentally at their best!
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Paid volunteer time
In the spirit of service, BigTime Employees pledge to giveback at least 1% of their paid working time (20 hrs) to the community, whether through our company sponsored events or on their own time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
We offer all our employees a free divvy membership as well as commuting and parking benefits.
Company-sponsored outings
BigTime sponsors quarterly team building events and activities everyone in the company can enjoy!
Free snacks and drinks
Some meals provided
We have catered lunch in the office multiple times a month for Lunch & Learns and other exciting events, as well as a weekly GrubHub stipend for employees to use on Fridays
Company-sponsored happy hours
We throw New Hire Mixers every month in the office as well as additional team building and cross functional celebrations
Onsite office parking
There are several garages in the area including one attached to our building, which is crucial for those cold Chicago winters!
Recreational clubs
BigTime sponsors several recreational leagues including a kickball team, bowling team, and beach volleyball. No matter the season we encourage our employees to have fun and be active!
Fitness stipend
In addition to free gym membership and weekly yoga, BigTime offers our employees a yearly fitness stipend they can use fortheir mental or physical health
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
BigTime offers a wide range of job training to all of our departments! Including Challenger training for our sales team and a robust career development plan across all departments
Lunch and learns
We do at least one lunch and learn every month; usually celebrating different holidays, cultures, or mental and physical wellbeing
Promote from within
Mentorship program
Aside from job shadowing and mentorship, each new hire at BigTime is assigned to an employee from a different team to ensure cross functional collaboration and relationships across all departments
Customized development tracks
Personal development training

Additional Perks + Benefits

BigTime promotoes a culture of inclusion and fun, where everyone can be their authentic selves. All of our perks help build each employee up and give them the tools they need to be successful in their careers as well as life outside the office. We are always looking at new ways to improve our perks and benefits and truly appreciate employee feedback regarding them.

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