TransUnion
Hybrid

Client Outreach Associate - Payer Direct Market, Healthcare Sales

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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we’re not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.

What You'll Bring

3+ years of previous Inside Sales experience with a proven track record of success in an inside sales program 

Experience gained at a technology or healthcare company preferred

Baseline understanding of the healthcare industry, preferably Payer Market

Experience using CRM solutions to track, maintain, and report on applicable data necessary 

Track record of solution sales

Understands and can communicate application of solution to customer’s business processes

Strong verbal and written communication skills as well as interpersonal and relationship building capabilities

Must have demonstrated presentation experience and knowledge of relationship building with excellent prospecting skills

Must be customer focused, have a basic understanding of competitors and be able to apply knowledge to enhance the sale

Ability to collaborate and work effectively in a matrixed organization

Bachelor’s degree, Business or Technical field preferred

Position requires up to 25% travel

Impact You'll Make

During the COVID-19 pandemic, TransUnion has several safety protocols in place to protect associates, customers, and visitors. You may be required to be fully vaccinated against COVID-19 as a condition of employment and/or to participate in certain work-related activities. Exemption is available to qualified candidates as a reasonable accommodation.

Ensure a comprehensive understanding of the region; including current installed base and opportunities for new solutions, competitor positioning and new logo opportunities where no TU solutions are installed

Coordinate with Market Leader to build strategic plans for achieving revenue growth targets within the regional installed base

Coordinate with healthcare support functions to accelerate closing of opportunities; including legal, finance, general managers, marketing, sales operations, finance, etc. 

Assist in the completion and capture of quarterly NPS surveys by existing clients

Capture all client communications and market insights in the CRM application; ensure other healthcare stakeholders are kept abreast of any areas of concern or opportunities for growth

Ensure a working knowledge of TransUnion’s Healthcare solutions and serve as the voice of TransUnion Healthcare in promoting and educating prospective clients on the benefits of our solutions

Assists in the development of product presentations by providing suggestions, concepts and content

Handles client relationship support for payers in assigned territory

Prospects for new business by cold calling via phone and e-mail

Utilize effective networking techniques to grow respective territory and meet revenue growth targets

Follows up in a timely manner all leads generated through various channels

Provides follow-up / support for marketing campaigns; converts leads to opportunities and dispositions opportunities in a consistent and timely manner 

Works with marketing group and field sales team to check on effectiveness of campaign 

Will provide ideas on how to have a more successful campaign based on feedback and delivery experience 

Provides support for completion of RFP’s for field sales team

Expectations in the first 90 days –

Assist and support the development of regional strategies for achieving revenue growth targets

Define target list and build/maintain pipeline within Salesforce.com. Consistently capture and maintain robust CRM data for all regional systems including competitive intelligence and key metrics to improve/refine regional strategies

What you’ll accomplish beyond 90 days – You will be:

The knowledge expert on the regional landscape; current clients and prospective clients

Building a robust CRM database in support of regional strategic plans for achieving revenue growth

Growing a pipeline of opportunities

A trusted support partner for Market Leader in facilitating the contracting/closing process

Developing efficient cadence with Market Leader

Communicating/coordinating activities in a matrixed organization to achieve business unit goals

A TransUnion brand ambassador to the healthcare industry for your defined region

Leveraging your skills and knowledge to help us win in the marketplace 

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What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
15% discount on TU stock twice a year
Performance bonus
Charitable contribution matching
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave
Childcare benefits
Care@work provides backup childcare and eldercare for TU associates.
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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