Director, Commercial Growth - GTM, Sales, and Delivery Enablement
Ready to thrive in the next step on your career journey?
As a leader, you will help define and build the new Commercial Growth function within West Monroe’s Strategic Growth group. This function is designed to fuel the firm’s organic growth by productizing our repeatable offerings, ensuring they bring together traditional consulting, product mindset, and proprietary software assets to help our clients become digital and realize financial returns.
In this role, you will be responsible for driving multidisciplinary teams across the firm to understand the industry-led issues facing our clients, designing solutions that are supported by proprietary assets {Intellio®}, and positioned to drive financial value for our clients. These repeatable offerings will be core to West Monroe’s ability to drive organic growth and more consistent and predictable revenue.
Commercial Growth is being established at the end of 2021 into 2022, thus the ideal candidate has an entrepreneurial spirit and high level of comfort with ambiguity. This leader is a player-coach, which means they should anticipate rolling up their sleeves to develop strategies, and likewise lead, mentor, and build a team of junior resources. Change management skills are a must, as well as a desire to influence the direction of the firm. 15-20+ years of experience in digital consulting, product design and portfolio management, business development, client delivery and management, and leading multidisciplinary teams is key. This GTM, Sales, and Delivery Enablement Director will have the opportunity to work closely with the Chief Strategy Officer, Chief Commercial Officer, Chief Revenue Officer, and Chief Operating Officer.
Job Summary & Responsibilities:
- Design a highly innovative approach to how we build offerings, leveraging new technology capabilities including “hybrid/meta” capabilities of bringing people together
- Define the investments and capabilities needed to design, build, launch, and iterate on offerings
- Design a collaborative portfolio management approach to ensure 100% of offerings are on-strategy
- Partner with consulting line and other shared services resources to ensure the offerings the team creates are highly relevant, leverage on proprietary assets, and deliver quantifiable financial value for our clients
- Direct the development of 3 – 5 repeatable frameworks that will inform how we deliver work, consistently
- Identify opportunities to improve existing offerings/develop framework for assessing maturity of offering
- Socialize and create buy in for KPIs that enable management to track progress against offering adoption and performance
- Create personal goals related to both the adoption of offerings internally as well as their reception by clients in the market
- Understand the drivers of financial success for offerings and consistently lead the team to consistently improve those drivers
- Develop next generation of leaders via active coaching/mentoring/development plans for senior leaders within Commercial Growth team, mobilizing a team that partners with consulting line to create offerings
- Serve as leader within the firm, representing Commercial Growth in cross-functional pursuits, and present to executive leadership/board as needed
- Build executive level relationships with key line operators to enhance adoption of new methods/approaches
- Partner with the Chief Revenue Officer to establish an approach for educating the line on the offerings and ensuring we are selling and delivering them consistently
- Proactively identify skills/capabilities required to deliver against the firm’s strategy
Qualifications:
- Must have a minimum 15-20+ years of work experience, including direct client delivery in a consulting environment
- Experience understanding client needs and developing strategies and productized solutions that enable our team to compete and win in the market
- Experience designing and standing up internal teams and processes designed to drive change within an organization
- Ability to lead teams by influence, activating others to execute and drive results by collaborating across functions in a matrixed environment
- Strong interpersonal skills and a passion for stakeholder and change management as well as relationship building
- Proven ability to adapt quickly to changing priorities and work effectively in a fast-paced environment
- Strong communication skills with prior experience preparing and delivering executive-level presentations
- High level of maturity in a highly visible role with access to confidential information
- Ability to travel 25% of the time
Ready to get started? Join our team and make an impact.
At West Monroe, our people are our business.
We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.
Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.
We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.
Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.
West Monroe Partners is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
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