Compensation Administration Director
What We'll Bring
This role will be responsible for leading the design, automation, administration, harmonization and governance of TU’s global sales compensation system and processes for commissionable sales roles. The Sales Compensation Administration leader will partner closely with the domestic and international Finance, Accounting and HR business partner communities, business unit leaders, field leadership teams and other functional executives. This leader will analyze and improve our current administration of our compensation systems and processes in relation to our corporate objectives, industry standards and TU sales teams’ needs.
The Sales Compensation Administration leader will also lead the effort to fully operationalize sales incentive compensation administration globally for all sales teams, and integration with Salesforce.com and other applicable back-end systems. This leader will lead analysis and report on sales teams’ utilization of the current systems, and, in turn, will provide executive management insight and lead business case development on the future deployment of our compensation administration systems.
What You'll Bring
Specific to this leadership role:
Lead the management of the TU compensation system, operations and processes, including the Architecture, documentation and governance of compensation administration functions
Partner with Sales, HR, Finance, and Legal leadership on designing, implementing and governing the sales compensation systems and processes
Establish, direct and monitor effective third party compensation system relationships, contracts and expenses (e.g. Xactly, Open Symmetry)
Develop, document, negotiate, execute and maintain requirements for scope of work with 3rd party vendors
Pre-empt, manage, monitor and report usage, outages and repairs of comp administration system (Xactly)
Establish and maintain ongoing Salesforce case management and reporting
Management of direct and indirect reporting relationships in the delivery of comp administration
Generally as a leader on the Sales Effectiveness team:
Establish, maintain and influence relationships with senior executives in various business units and customer segments to understand complex business drivers and interactions
Demonstrate and lead with good judgment in identifying and solving problems, and proposing solutions
Leads and works effectively with staff to executive level associates within the function, across functions and business units, and with external parties
Manage business area with limited supervision and direction, drive results and set priorities independently
Must be an excellent communicator to all levels and roles across the organization
Identify and resolve business and process issues, translate them into business requirements and data metrics, evaluate solutions, and roll out system launches and integration
Identify investment opportunities and required financial analyses to rationalize proposed changes to aid management in making informed decisions
Identify and deploy teams to implement change management plans
Impact You'll Make
What You Will Bring:
The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required.
Strong business acumen with a comprehensive knowledge of motivational levers to improve sales compensation administration
Develop and communicate a strong vision that inspires stakeholder confidence
Ability to drive progress towards objectives in an environment experiencing rapid change
Possess high levels of both analytical and conceptual thinking
Excellent analytical, mathematical, and creative problem-solving skills
Excellent listening, interpersonal, written, and oral communication skills with a keen attention to detail
Demonstrated ability to simultaneously manage multiple, critical projects
Excellent planning and organization skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment
Ability to work collaboratively within a team environment to meet aggressive goals and pre-defined measurement criteria
Education / Experience
A Bachelor’s Degree, or equivalent experience is required, graduate degree is desired.
10+ plus years of sales compensation experience as an individual contributor; a minimum of 7 + years as manager / director in sales comp administration
Experience with sales compensation systems, and particularly with Xactly
Experience in leading and conducting requirements gathering sessions
Ability to effectively prioritize and execute tasks while under pressure
Strong experience with SalesForce, Xactly, Microsoft Word, Excel, PowerPoint