We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.
The Park Hyatt Chicago, our founding Park Hyatt hotel, opened its doors in 1980 and has since been celebrated for its sophisticated design, world-renowned service & culinary experience and an impressive private art collection just steps from the famed Magnificent Mile. Following a $60 million dollar renovation of our guestrooms, suites and public areas, we are excited to reopen summer 2022 with a reimagined guest experience.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be key member of our leadership team at Park Hyatt Chicago and Hyatt Hotels; a company that earned the 16th spot on Fortune's 100 Best Companies to Work For in 2021!
The Director of Luxury Sales is a fully competent individual who is a proven leader in the hotel sales process and function. A top producer within the hotel, who has demonstrated strategic performance, commitment and expertise in both corporate and luxury sales. The Director will solicit, through direct sales and marketing efforts, accounts which exhibit potential for business in our luxury downtown hotel.
Responsibilities include:• Overseeing business travel and luxury sales for the reimagined Park Hyatt Chicago; sharing the exciting $60 million dollar renovation with our partners, clients and advisors• Creating and implementing strategic plans for business travel accounts, both volume and local, in order to meet/or exceed revenue goals (including Suite & ADR growth, market share shift and Prive targets)• Planning for and owning corporate RFP season for all volume accounts• Bulding relationships and staying aligned with the Hyatt Sales Force Team in all markets• Manage the relationship and strategic marketing efforts for all luxury consortia partners (American Express FH&R, Virtuoso, Signature, etc.)• Sales Calls & Business travel to Account portfolio, Tradeshows, Prive events and Fam Trips• Orchestration of quarterly and annual account reviews and market action plans; collaborating with Park Hyatt counterparts to drive production and revenue to transient segments• Actively research B2B opportunities in driving revenue, brand awareness and account management• Meet or exceed sales solicitation call goals as assigned by the Director of Sales, Marketing & Events• Invite clients to the hotel for entertainment, lunches, tours and site inspections• Managing and maintain partner websites with copy, content and imagery as updated to reflect the Park Hyatt Chicago guest experience• Meeting and getting to know our guests to understand and provide meaningful interactions and a luxury, personalized guest experience on a consistent basis• Able to work independently and makes decisions based on established policies and procedures while sticking to budget• Preparing for, participating in and leading team meetings as needed.• Managing and developing a sales coordinator in their role; helping them to reach their career goals.
Salary Range:
Salary range for this position is $76,000 - $114,100 actual pay will commensurate with experience
Benefits:
We have you covered with an awesome rewards package!
Health and welfare plans? We have a range of choices for you and your eligible dependents available after only 30 days of employment! Hyatt also covers basic life insurance for all colleagues.
Financial wellbeing? Got it! Opt into our 401(k) plan with match, College Saving Plan or the Employee Stock Purchase Plan.
Oh, and we don't want to leave out our lifestyle benefits! Paid time off, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary or discounted parking and transportation options, and many more!
Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal, written, and presentation skills
• A minimum of 8-10 years of hotel sales or like experience preferred.
• Must be proficient in general computer knowledge, RFP Express, Lanyon, and Salesforce.com
• Has completed selling, negotiating, business writing, and presentation skills training