If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department OverviewThe Inside Sales Coach role will provide specialized training for the inside sales team and have the opportunity to create and implement a quality assurance program for the team. Your training and coaching will help the employees of the Inside Sales organization improve their sales skills to boost company performance.
Job Description

Typical job duties involve identifying areas of improvement through side by side coaching sessions, developing training programs, onboarding new salespeople, leading training activities, and providing help for specific performance-related issues.

The Sales Coach is responsible for augmenting and reinforcing the coaching and direction given by the Sales Managers. The Sales Coach often evaluates employee performance before and after various training programs. This role requires excellent interpersonal skills and extensive sales or customer service experience.

• Motivate team to find and sustain their highest level of energy and action over the long term

• Help sellers choose their greatest impact activities, and avoid time wasters and distractions

• Advise team as appropriate to maximize immediate sales wins.

• Develop team knowledge, skills, and attributes to fundamentally improve performance

• Create and Implement a customized Inside Sales QA program and strategy to optimize insides sales performance which will ensure quality execution

• Augment Sales Manager coaching by helping sellers define goals and strategies that will tap into their purpose and lead to maximized sales energy, focus, and engagement.

• Help sellers develop habits that will allow them to use their time most effectively.

• Assess sellers’ need for skill, knowledge, and attribute development and encourage seller ownership of their own development potential.

• Understand the underlying motivators of each individual seller and take action to maximize it.

• Create a consistent measurement for associate adherence to the Salesway methodology.

• Identify any processes that frustrate or alienate prospects/customers

• Maintain the consistency of customer interactions across various channels (phone, website, email etc.)

• Identifying business trends in order to shape and improve processes

Basic Requirements

• Bachelor’s degree required

• 2+ years of experience in sales OR in a training role or as part of a learning organization

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.