International Account Executive

| Remote
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Sprout Social offers deep social media listening and analytics, social management, customer care, and advocacy solutions to more than 20,000 brands and agencies worldwide. We are relentless about solving hard problems for our customers and building elegant, sophisticated software. Founded in 2010 and headquartered in Chicago, we are a team of 600 people located across more than 25 cities worldwide. In addition to our headquarters in Chicago, Sprout has offices in Seattle and Dublin. Our award-winning software and culture has been recognized by some of the best in the business, including winning Glassdoor’s 2020 Best Places to Work.  

Our global sales team experienced incredible growth in 2019 and we will continue to grow in 2020. As opportunities emerge in the ANZ region, we are looking to find the best possible team members who want to grow their career as Sprout continues to grow. If you want to be on our radar as we have new openings in Australia, please share your resume for review. Applicants to this posting will only be contacted by a recruiter if we identify a position where there is a potential fit. Our diverse team is made up of talented and thoughtful individuals who are committed to growing our market and moving our industry forward. Even better, we have a lot of fun doing it. 

Within 1 month, you will…

  • Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
  • Partner with your Sales & Success leader to define key success metrics for your role and how you will measure against them.
  • Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics.
  • Acclimate yourself with the day to day responsibilities of Sprout’s Sales & Success team by shadowing team members, listening to recorded customer calls and working closely with our dedicated sales enablement team.

Within 3 months, you will…

  • Define and execute an outbound strategy for your book of business and begin the process of building relationships with key strategic stakeholders.
  • Understand where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing users.
  • Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota retirement.
  • Conduct active research leveraging all available tools and data sources to understand your clients brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.

Within 6 months, you will…

  • Have built solid relationships at the C-Level with your “book of business".
  • Represent Sprout at conferences and engage potential leads in person at trade shows and events to continue to build our customer base.
  • Step up as a leader to share best practices across the organization and helps others grow from your experiences.
  • Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.
  • Consistently achieve your revenue targets.

Within 12 months, you will…

  • Consistently meet and exceed monthly activity, pipeline and new business metrics.
  • Obtain (solicited and unsolicited) and act upon peer and customer feedback.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive benefit programs
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is an equal opportunity employer. Anyone seeking employment here is considered without regards to race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. We value the things that make us different and want to see how you can make our team better!

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment, and fun. We have built a benefits program to match the strength of our team. This program includes:

*Insurance and benefit options that are built for both individuals and families, including generous company contributions
*Progressive benefit programs, like our parental leave program and free Divvy bike memberships
*High-quality and well-maintained equipment - your computer will never prevent you from doing your best
*Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
*Solid programs in some of the staples: transportation, disability, and life insurance
*Wellness initiatives to ensure both health and financial well-being of our team
*Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
*Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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