Key Account Director, Life Sciences

| Chicago | Hybrid
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Passionate about precision medicine and advancing the healthcare industry?

Computer technology has had limited impact in healthcare. With recent advancements in AI, that’s about to fundamentally change. Tempus is a healthcare company at the forefront of that change.

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians. Our data empowers researchers to better characterize and understand disease, and to drive better outcomes through precise, individualized care.

We built Tempus to collect, structure, and organize data from disparate sources to power innovation and discovery. And now we are looking for a Key Account Director to join our rapidly growing Life Sciences team. This role will focus on creating and expanding our global client relationship with some of the world’s leading biopharmaceutical organizations.

The Key Account Director is responsible for cultivating and growing Tempus partnerships with pharmaceutical and biotechnology clients to support them in advancing their research, clinical and/or commercial programs.  The Tempus precision medicine platform: Data, Artificial Intelligence, Sequencing and Clinical Trials is key to the future of drug development at scale where personalized medicine is something that we all enjoy.  The Key Account Director will work cross-functionally with Tempus stakeholders to establish Tempus as the Precision Medicine Partner for their accounts. 

Responsibilities

  • Develop and Drive global account strategy in coordination with our scientific and business operations teams
  • Meet and exceed revenue goals for All Tempus product lines at the account while delivering on established strategic objectives for specific client accounts 
  • Build and maintain executive and R&D relationships & drive our CXO strategy leveraging Tempus senior leadership
  • Become an expert in the partner’s strategy, pipeline and portfolio to proactively determine all areas that the Tempus platform could be leveraged for advancing innovation
  • Negotiate, secure and manage pull-through of contracts with assigned client accounts
  • Align the cross functional team of Product Specialists, Alliance Managers, Translational Researchers and Commercial Operations to most efficiently identify and deliver value at our clients
  • Partner with our clients to develop and announce impactful case studies leveraging the Tempus platform to advance precision medicine
  • Contribute to the development of the Life Sciences portfolio by providing feedback to Leadership regarding client responses and suggestions; maintain a solution-oriented mindset 
  • Track progress against defined strategic objectives and revenue goals; review progress/setbacks frequently with broader Account Team and Tempus Leadership
  • Travel approximately 40% of working time, domestically and internationally
  • Other duties as assigned

Preferred Qualifications

  • Entrepreneurial sales approach; thrives most in a high growth, rapidly evolving business environment
  • Proactive mindset that bridges ideas to implementable solutions, and can help move both internal and external stakeholders to quickly solve problems
  • Deep relationships with pharmaceutical stakeholders 
  • Proven ability to navigate multi-faceted client organizations with repeated success
  • Ability to set strategies/tactics that are aggressive, but realizable
  • Wins followers with a positive and energetic approach to work and life; gains energy from solving difficult problems
  • Demonstrated ability to influence without authority (both with internal and external stakeholders)
  • Learning agility to adapt to a rapidly changing environment within Tempus 
  • Exceptional account management, articulation of issues and an ability to navigate a wide range of stakeholders to solve problems

Preferred Experience

  • Minimum 10+ years in Business Development and Sales in the Life Sciences sector as lead account and relationship manager (Pharma / Biotech)
  • Preferably 5+ years working with companies who serviced Life Sciences companies in Research & Development and/or Real Word Data
  • Proven track record of establishing credibility as a trusted advisor with clients
  • Experience negotiating and closing large and complex multi-year deals
  • Strong understanding of molecular data and artificial intelligence in drug discovery
  • Bachelor degree in a Science or Business discipline; Advanced degree (MBA, PhD or Healthcare certification) desired

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Technology we use

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Location

Our Chicago office is located in downtown River North. Right on the river and close to neighborhoods like Fulton Market, Central Business District, Lincoln Park, and Streeterville, it's a lively area with convenient transportation access and is home to many bars, restaurants, and coffee shops.

An Insider's view of Tempus AI

What’s the vibe like in the office?

The casual setting here in the Chicago office makes everyone less intimidating and more approachable. It's nice to be in an environment where our day-to-day work actually makes a difference, I feel valued. Tempus is also great at welcoming everyone with different backgrounds.

Alexis

Clinical Lab Associate

How do you collaborate with other teams in the company?

I collaborate with various hiring teams on a daily basis. Through weekly meetings, strategic planning, events, and messaging, hiring teams and I have built a collaborative hiring process and have become trusted partners to bring top talent to Tempus. We rely on honest communication, shared goals, and the right tools to set us up for success!

Emma

Recruiter

How does the company support your career growth?

I am always looking for the next opportunity to grow my career, and Tempus has a wealth of opportunities in many departments. Through emerging leaders programs and ongoing conversations with my managers, Tempus has always been supportive in guiding me to find work that is fun, interesting, and maximizes my potential.

Aaron

Senior Operations Manager

What are some things you learned at the company?

One of the things that molded my growth was seeing how much thought goes into the decisions, and how much leadership seeks feedback from the people around them, to help understand the impact of decision-making. Just being a sponge in the room is inspiring. I adapted the styles of many leaders here and use that to create my own leadership style.

Anita

Laboratory Operations Manager

What are Tempus AI Perks + Benefits

Tempus AI Benefits Overview

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Flexible Spending Account
Commuter Benefits
Parental Leave
Charitable Matching Program
Employee Assistance Program (EAP)
Pet Insurance
Company Cafeteria with Breakfast, Lunch & Grab & Go Options
Stocked Kitchen with Snacks
On-Site Barista
Discounted Gym Membership
Discounted Divvy Membership
Diversity & Inclusion Initiatives
Team & Company Outings

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
All staff in Tempus’ laboratories are subject to Tempus’ separate laboratory PTO policies.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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