Market Leader - Sales, Healthcare (MAE) - Medical Finance at TransUnion

| Chicago
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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Healthcare, a wholly owned subsidiary of global information and insights company TransUnion, is a trusted provider of Revenue Protection® solutions that prevent revenue leakage by helping over 1,800 hospitals and 500,000 physicians engage patients early, ensure earned revenue gets paid and optimize collection strategies. TransUnion Healthcare leverages extensive data assets, patented and peer-reviewed revenue cycle technologies and advanced analytics to uncover deep insights that help providers improve the patient financial experience, understand patient behavior patterns, reduce uncompensated care, maximize reimbursement and collectively recover over $1.0 billion annually in revenue. TransUnion Healthcare’s Revenue Protection solutions represent the most comprehensive suite of Patient Access and Revenue Recovery solutions in the industry and serve a wide range of hospitals and health systems, ambulatory and physician practices, government, healthcare payers, and healthcare partners and resellers.

Reporting to the Sales Vice President – Market Leader, the Regional Market Leader (RML) is responsible for revenue growth and client satisfaction for a defined geographical region. RMLs will be accountable for direct selling within their region and lead a team of two additional resources/functions; client success (existing client management) and client outreach (inside sales). RMLs will define market strategies that will allow TransUnion Healthcare to increase the overall revenue within the market by (1) contracting with new clients, (2) adding solutions to existing clients, (3) retaining revenue in existing clients and (4) improving client satisfaction across the region. Success in the role will be measured by achieving revenue growth targets, revenue retention, increases in client Net Promoter Scores (NPS) and client reference-ability.

What You'll Bring

10+ years in healthcare sales with track record of success in meeting corporate goals/objectives

Ability to identify/attract talent, mentor team members, manage career growth/expectations

Dynamic leadership qualities and ability to lead and motivate highly effective teams

Expertise in healthcare revenue cycle, including healthcare insurance eligibility, payer connectivity and general billing requirements. Ability to quickly become a leading expert on TU Healthcare solutions.

Demonstrated ability to work directly with clients and convey expertise and confidence

Strong verbal and written communication skills as well as interpersonal and relationship building capabilities

Strong collaboration skills with ability to work in a matrixed environment and build trusted internal relationships

Strong quantitative and problem solving skills

Ability to work independently and manage multiple tasks and projects

Bachelor’s degree, MS/MBA preferred

Position requires up to 75% travel

​We’d Love to See:

Ability to define the market selling strategy within the assigned region to meet revenue growth and client satisfaction targets on an annual basis

Lead and manage a team of two direct reports (1-Client Success and 1-Client Outreach) ensuring appropriate guidance, mentorship and coordination of regional market-based activities to achieve the desired goals

Attract, cultivate and retain top talent across both functions; Client Success and Client Outreach

Serve as the single point of responsibility for closing all sales with new and existing clients

Design and manage Client Success strategies to improve client satisfaction measured by revenue retention, increased NPS and client reference-ability

Design and manage client outreach strategies to increase brand awareness and grow market share in your respective region

Collaborate with sales operations functions to ensure accurate capture of sales and client success activities in Salesforce.com; utilize captured data to build and refine strategies

Utilize an analytical approach to develop efficient market strategies and measure success of execution

Maintain a deep working knowledge of TransUnion’s Healthcare Solutions and how they meet the business needs of current and prospective clients

Ensure the entire regional team possesses the knowledge necessary to successfully represent TransUnion Healthcare in your respective region; including market trends, client’s key business needs, competitor intelligence, etc.

Work within a matrixed organization to ensure appropriate levels of communication and coordination to achieve annual goals for TransUnion Healthcare as a business unit

Effectively navigate matrix resources to support growth strategies and execution; including product marketing, marketing & communications, finance, legal, operations, technology and membership

Coordinate with operations and implementation teams to ensure successful hand-offs and go-lives for contracted TransUnion Healthcare solutions

Serve as a brand ambassador for TransUnion Healthcare at market facing events and through participation in professional organizations

Provide industry insights to the business and product leaders to ensure that TransUnion’s solutions remain industry leading

Impact You'll Make

Expectations in the first 90 days – Develop regional market plan for achieving revenue growth targets and increasing overall client satisfaction. Design appropriate coordination and communication framework for your team members. Establish monthly, quarterly and annual goals for each function within your team.

What you’ll accomplish beyond 90 days – You will be:Trusted leader of your regional team

Building trusted relationships with existing clients

Partnering with key functional leaders within the Healthcare organization

Effectively navigating a matrixed environment while building rapport with key functional leaders

Acting as a TransUnion brand ambassador to the healthcare industry

Leveraging your skills and knowledge to help us win in the marketplace 

#LI-MH

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with Nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Friends outside of work
Eat lunch together
Intracompany committees
TransUnion has a Community and Associate Services Team (CAST), which is responsible for planning events, such as our annual holiday party, take your child to work day, company BBQ, and more!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
15% discount on TU stock twice a year
Performance Bonus
Match charitable contributions
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Child Care Benefits
[email protected] provides backup childcare and eldercare for TU associates.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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