National Account Manager

| Chicago
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Who's Clearcover?

Clearcover is the smarter car insurance company. We use powerful technology to offer everyday drivers better coverage for less money. We’re proud to be one of the fastest growing startups in Chicago, and we’re currently looking to add a few more extraordinary people to our team.

What is a National Account Manager?

We are looking for an experienced National Account Manager who will help us bring digital insurance product solutions to an evolving agency distribution channel.  

The ideal candidate for this role will understand how to build and manage partnerships with executive level leaders.  You will play a key role in the development and execution of the channel strategy, and the overall growth and profitability of our National Account Partners.  You will have an expert level understanding on driving agent engagement while managing the partnerships from a top down approach, rarely working directly with producing agents.

You are highly motivated and driven by results.  You’ll need to balance managing multiple partnerships while building the internal tools and reports you need to succeed.  You are a natural problem solver who can work amidst ambiguity and willing (and able) to roll up your sleeves to get the job done. 

What you will do?

  • Account Management – Develop and maintain mutually beneficial partnerships and facilitate ongoing account/performance management activities.
  • Partner Onboarding – Expert understanding of our onboarding processes, provide feedback and improvements and be the go-to contact for partners during the process.
  • Agency Economics – Manage and effectively communicate compensation structures, underwriting and sales best practices that drive desired profitable business results.
  • Training Development – Serve as a subject-matter-expert (SME) in understanding and communicating training and support needs.  
  • Sales Support – Handle escalated issues and work cross-functionally with insurance product and operational/compliance teams to address underwriting questions in the sales/renewal process.
  • Performance and Profitability – Partner with Insurance Product Management team to manage a growth-oriented and profitable book of business through our partnerships. 
  • Cross-Functional Collaboration – Work effectively with members of our product, technology, finance, and operational teams to build key capabilities, tools and support models.

What are our must haves?

  • You’re an expert managing large national partnerships.  You have insurance experience, and you’re highly motivated by the thought of disrupting legacy, both carrier and agency, business models.
  • You have great relationship skills.  You’re able to build effective relationships, both internally and externally, and can navigate complex relationships and issues.
  • You’re highly operational and analytical.  You understand customer acquisition and distribution-related KPIs, insurance financials, and can operationally execute tactical plans.  You are data driven and can identify trends to drive profitable growth.
  • You’re a great communicator.  You’re able to communicate high level business goals and operational plans externally and the strategies and motivations of our partners’ internally.
  • You understand insurance compliance.  You’re fluent with agency licensing and appointment regulations and supporting operational processes.
  • You’re hands-on and a self-starter.  You have the ability to lead and drive initiatives with little oversight – the persistency and tenacity to break down barriers while also bringing people together towards a common goal.
  • You’re flexible.  You have the ability to work amidst ambiguity and adapt as we grow and expand.  You are able to travel up to 50%, as needed.
  • You have a growth mindset.  You’re driven to improve performance through continued learning.

What's in it for you?

  • Unlimited vacation, we hire adults
  • Equity for all employees, so you own a piece of the pie too
  • Dental and Vision, we’ve got you covered 100%
  • Medical, we cover 90% of your premium, 75% of your dependents and contribute to your HSA and HRA (cha-ching)
  • We invest in your future by contributing 3% of your salary to a 401(K), even if you don't
  • Come to work pre-taxed through our FSA commuter benefits
  • And yes, we have unlimited LaCroix, beer, snacks and the occasional ice cream social
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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

33 W Monroe, Chicago, IL 60603

An Insider's view of Clearcover

How does your team reward individual success?

We celebrate "wins" on Fridays with the entire company where we celebrate the success of the week with the rest of the organization, it is a fun and casual way to be recognized by peers. However, I also find a moment to individually recognize my team during our weekly touch bases for something specific that they accomplished.

Rosyln

Head of Agency Distribution

How do you empower your team to be more creative?

I manage a hybrid team of traditional "creatives" and business strategists. I work hard to foster a spirit of creativity by asking my teammates to consider a variety of ways to solve every problem we encounter. Then, I create opportunities for them to be creative in ways that align with their superpowers.

Ariana

VP of Brand & Creative

What makes someone successful on your team?

People who are successful on the Customer Experience team communicate with empathy, love solving problems for our customers, continually look for ways to work smarter, and thrive in the face of challenge.

Heidi

Head of Customer Experience

What are Clearcover Perks + Benefits

Clearcover Benefits Overview

Clearcover offers a comprehensive benefits package along with a number of perks in an effort to support our employees and their families. We work to align our perks with our core values and empower our employees to balance work and their personal lives.

Culture
Volunteer in local community
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Clearcover provides employees with a 401(k) contribution of 3% of an employee's annual gross pay.
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent Care FSA allows you to put away pre-tax dollars towards daycare expenses for dependents under the age of 13.
Generous Parental Leave
Clearcover offers parental leave for new parents after birth or adoption of a child. Full-time employees that have been employed for six months are eligible for six weeks of paid Parental Leave.
Flexible Work Schedule
Clearcover has flexible start and end times based upon your position and your team.
Remote Work Program
Our remote work program includes work from home Full-time remote for specific positions, as well as work flexible remote work for most position.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave. Other policies apply to those here less than 12 months.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 paid sick days each year.
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
We send snack boxes monthly since we are virtual.
Home Office Stipend for Remote Employees
We offer a one-time $250 stipend to set up your work from home office. Use this for anything that will support your work from home arrangement.
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
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