Pre-Sales Solutions Architect at Motorola Solutions

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
This position will be part of the Software Enterprise Presale and Business Intelligence team. The Presales Solutions Architect is the technical integration expert responsible for defining and designing customer-driven, world-class, leading-edge, end-to-end solutions across Motorola’s expansive public safety product portfolio that includes Next Generation 9-1-1 Call Processing and Call Routing, Computer Aided-Dispatch and Records Management, Digital Evidence Management, Intelligence-Led Public Safety, Real-Time Video and Data Analytics, Community Engagement Applications, and Land Mobile Radio.
The Presales Solutions Architect will collaborate with the Sales, Engineering, and Product Teams to support the development of customer proposals nationwide, primarily focused on owning the technical architecture and strategy, interface design, engineering diagrams, equipment lists, solution acceptance test plans, risk mitigation and engineering labor models.
Job Description
Presales Solutions Architect Job Description
  • The Presales Solutions Architect will be responsible, but not limited to the following:

    • You will be the technical lead that supports the sales life-cycle from qualification through contract and participates in customer meetings, proposal development, negotiations and transition to the implementation team

    • You will engage with the key stakeholders to understand the PremierOne CAD/RMS and CommandCentral product portfolio and upcoming feature enhancements

    • You will work with customers and our sales teams to understand our customer’s needs

    • You will craft end-to-end solutions comprised of the product portfolio and 3rd party elements and own the technical and interface designs

    • You will be responsible for identifying, mitigating, and documenting technical solution risks, capturing technical solution costs, and creating solution documentation that meets customer, contract and deployment requirements

    • You will develop a consistent approach to RFPs, proposals, and quoting, which includes creating desired, consistent, and accurate documentation and drawings

  • This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. 

Specific Knowledge/Skills:

  • The ideal candidate has the following skills and capabilities:

    • Seeking 4+ years of experience in on of the following: Technical Sales, Engineering, Solution Architecture, Systems Integration or related field

    • Bachelors Degree is recommended. Seeking emphasis in Electrical, Computer Engineering, Computer Networking, or Computer Science is preferred

    • Strong knowledge of cloud applications and architecture, including migrations from on-prem to SaaS (preferably in a highly regulated industry)

    • Strong general knowledge of IP networking architecture, protocols and security is highly desirable

    • Technical understanding of the solution infrastructure. Possesses working knowledge of common interfaces for any of the following: Computer Aided Dispatch, 911 Call Handling, Records Management Systems, Digital Evidence Management, Real Time Crime Center and Analytics.

    • Positive attitude with a can-do mentality that enables you to be creative, resourceful and deliver results

    • Strong written and oral communications skills with the ability to present complex topics to technical and non-technical audiences - both internally and externally

    • Ability to build strong relationships with internal and external stakeholders

    • Travel could be more than 25%

    • The base pay range for this role will be $80,000 to $110,000 per year

    • This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers


Basic Requirements
  • 4+ years of experience in one of the following: Sales, Engineering, Solutions Architecture or Systems Integration

  • Must be able to obtain background clearance as required by government customer


Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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