Sales Coach - Enterprise Sales

| Hybrid
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Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.

As a Sales Coach, you will be responsible for the Training and Development of our Business Development Representatives. You would be responsible for ensuring our BDR New Hires successfully ramp up and are prepared to meet quota, KPI’s and Leading Metrics. The Sales Coach will also help create a dynamic learning environment and enable the BDR Team to be successful and productive on an ongoing basis. The Sales Coach will make recommendations and conduct Training based upon organizational needs within our BDR Teams. The Sales Coach will have the opportunity to contribute to building upon our Enterprise culture, Mission, Vision and Values. This is a critical role for the future success of the Upwork Sales Organization. 

Your Responsibilities:

  • Work directly with our Business Development Teams to provide Sales Coaching & Skill Building 
  • Conduct Chairside Call Shadowing and provide timely feedback based on competencies
  • Solicit Feedback from Sales Leadership & Managers to build specific and effective Training
  • Coach and Train regularly on Sales Methodology, Technology, Personalized Outreach 
  • Partner with Sales Leadership to craft effective materials (Scripts, Objection Handling)
  • Meet regularly with internal stakeholders to assess performance, and align on KPI’s, Leading Metrics 

 

What it takes to catch our eye:

  • Previous Sales Coach or Training Experience-  proven success in previous Coaching role
  • Previous Selling Experience - proven success within a seller or SDR role
  • Desire to take Initiative, Thrive on change and comfortable with ambiguity 
  • Excellent Written, Verbal, Interpersonal Communication Skills 

How to really knock our socks off:

  • Ability to think outside the box 
  • Creative and able to brainstorm on new projects and program ideas
  • Positive, enthusiastic and seeks to make an impact within a mission driven organization

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We’re a remote-first organization supported by offices in Santa Clara and Chicago, working together to create exciting remote work opportunities for a global community of professionals. 

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We build amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

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Location

Our office is located in Chicago's West Loop. We are close to public transportation and restaurants galore.

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