Job Description

A great new opportunity at a great company.... see what we're all about!

At SilkRoad, it's all about the employees! We're all about flexibility and growth - yours and ours. This is the opportunity to build your career with a leader. At SilkRoad, you will play an important role in our success while working in a great environment that's loaded with talented professionals. This is your opportunity to join us!

SilkRoad is seeking a Sales Development Representative to generate new leads and contribute to the growth of the sales pipeline. The ideal candidate will be responsible for the following duties:

• Identifies and contacts prospective clients to build the pipeline through a variety of methods including, but not limited to cold-calling, emailing, and mass email campaigns. Approximately 60% of time spent will be on the phones prospecting.
• Achieves department standards for activity that includes:
  • Making a minimum number of quality outbound calls per day, of which a least 20% of those calls should result in quality conversations.
  • Scheduling a minimum number of new quality discovery calls per week.
• Diligently and relentlessly follows-up on inbound leads to immediately engage with interested prospects.
• Quickly learns SilkRoad's Lifesuite products and demonstrates appropriate level knowledge in order to introduce human capital technical solutions to prospective clients.
• Documents all prospecting activities in CRM (Salesforce.com) and provides required BANT (Budget, Authority, Need, Timeline) information into each discovery call.
• Collaborates with the sales and marketing teams to develop prospecting plays designed to increase pipeline.
• Successfully manages time to ensure profiling, adding, and updating accounts and contacts daily, consistent follow-ups with prospects, while still meeting/exceeding minimum department requirements.
• Must demonstrate strong working knowledge of Salesforce. 

Required Skills

• Strong organizational and follow through skills with the ability to prioritize and meet strict deadlines.
• Detail oriented with good analytical and problem resolution abilities.
• Strong computer/technology skills including MS Office applications and internet.
• Ability to develop and achieve professional goals.
• Demonstrates a strong desire to compete and succeed.
• Ability to develop new leads and new business opportunities.
• Ability to quickly form and maintain positive business relationships while handling rejection professionally.
• Ability to accept and rapidly apply coaching from direct manager 
• Highly self accountable, has the ability to self assess and course correct as identified

Required Experience

• High School Diploma or equivalent required; Bachelor's degree in a related field of study is preferred.
• 1 year of account development or inside sales experience for software products and/or services is preferred.
• 1 year of experience in prospecting and sales lead generation is preferred.
• 1 year of experience developing and managing a sales territory and pipeline is preferred.
• Previous experience using a CRM tool; Salesforce.com is strongly preferred and will take precedence over other CRM experience.