Sales Development Representative

| Chicago

Job Description

A great new opportunity at a great company.... see what we're all about!


At SilkRoad, it's all about the employees! We're all about flexibility and growth - yours and ours. This is the opportunity to build your career with a leader. At SilkRoad, you will play an important role in our success while working in a great environment that's loaded with talented professionals. This is your opportunity to join us!

SilkRoad is seeking a Sales Development Representative to generate new leads and contribute to the growth of the sales pipeline. The ideal candidate will be responsible for the following duties:

  • Identifies and contacts prospective clients to build the pipeline through a variety of methods including, but not limited to cold-calling, emailing, and mass email campaigns. Approximately 60% of time spent will be on the phones prospecting.
  • Achieves department standards for activity that includes:
    • Making a minimum number of quality outbound calls per day, of which a least 20% of those calls should result in quality conversations.
    • Scheduling a minimum number of new quality discovery calls per week.
  • Diligently and relentlessly follows-up on inbound leads to immediately engage with interested prospects.
  • Quickly learns SilkRoad's Lifesuite products and demonstrates appropriate level knowledge in order to introduce human capital technical solutions to prospective clients.
  • Documents all prospecting activities in CRM ( and provides required BANT (Budget, Authority, Need, Timeline) information into each discovery call.
  • Collaborates with the sales and marketing teams to develop prospecting plays designed to increase pipeline.
  • Successfully manages time to ensure profiling, adding, and updating accounts and contacts daily, consistent follow-ups with prospects, while still meeting/exceeding minimum department requirements.
  • Must demonstrate strong working knowledge of Salesforce. 

Required Skills

  • Strong organizational and follow through skills with the ability to prioritize and meet strict deadlines.
  • Detail oriented with good analytical and problem resolution abilities.
  • Strong computer/technology skills including MS Office applications and internet.
  • Ability to develop and achieve professional goals.
  • Demonstrates a strong desire to compete and succeed.
  • Ability to develop new leads and new business opportunities.
  • Ability to quickly form and maintain positive business relationships while handling rejection professionally.
  • Ability to accept and rapidly apply coaching from direct manager 
  • Highly self accountable, has the ability to self assess and course correct as identified

Required Experience

  • High School Diploma or equivalent required; Bachelor's degree in a related field of study is preferred.
  • 1 year of account development or inside sales experience for software products and/or services is preferred.
  • 1 year of experience in prospecting and sales lead generation is preferred.
  • 1 year of experience developing and managing a sales territory and pipeline is preferred.
  • Previous experience using a CRM tool; is strongly preferred and will take precedence over other CRM experience.
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100 S Wacker Dr, Suite 425, Chicago, IL 60606
100 S Wacker Dr, Suite 425, Chicago, IL 60606

Perks of working here

Dental Benefits
Health Benefits
Vision Benefits
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