Sales Director, SMB

| Chicago
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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT YOU’LL DO

The Director of Sales, SMB role, based in Chicago, will have responsibility for recruiting and leading a high-performance team of Account Executives to exceed a new business ACV quota in Braze’s rapidly growing SMB segment (1-99 employees). The ideal candidate will have 8+ years of experience in closing roles selling SaaS products to SMB and mid-market clients in a high-velocity environment, including 2+ years of experience recruiting and leading a team of high-performing, outbound-prospecting SMB or midmarket sales executives.

The candidate will have a broad network, mature sales acumen, and experience hiring and developing world-class SaaS sales teams as a result of a high-performing career in quota-carrying roles. 

You will be responsible for closing high-volume, high-velocity transactions in addition to a steady mix of  larger, more complex transactions. The ideal candidate will have experience in marketing automation, CRM, email or related marketing technologies, be a thought-leader for innovation and disruptive technologies, have a “customer-first” mentality and represent Braze within the local ecosystem of employees, customers, partners and other stakeholders. Summary of responsibilities:

  • Hire, nurture, and performance-manage a team of world-class sales talent
  • Set and execute an aggressive customer acquisition strategy for the region
  • Align go-to-market teams (sales, marketing, value engineering, solutions consulting, executives) to execute a full-year sales plan and represent a clear, single vision to the marketplace
  • Manage overall sales process and provide detailed and accurate sales forecasting
  • Plan and manage at both the strategic and operational levels
  • Be a proactive representative within the senior leadership team

WHO YOU ARE

This is a SaaS sales management role at a top-tier, venture-backed company that is a category leader in customer engagement. Strong candidates will have experience working with SMB clients, along with a proven ability and desire to coach and lead teams of high-performing sales executives who are experienced in outbound prospecting and closing SaaS software deals. Any experience selling a marketing automation, CRM, email, or marketing analytics solution is strongly preferred (although not a requirement).

  • 8+ years of experience in SaaS / enterprise software sales required
  • 2+ years of experience managing a regional team of outbound-prospecting SMB sales executives.
  • Skilled at working cross-functionally with Marketing, Customer Success, and Sales Operations.
  • Outstanding verbal, written and stand-up presentation skills
  • Up-to-date on digital transformation and enterprise software trends, especially in the B2C mobile marketing space
  • Proven success navigating large organizations and ability to quickly identify the decision makers and decision-making process for large SaaS investments
  • Prior experience in a startup technology company a plus

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • AfterEffectsDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • MarketoLead Gen

Location

20 North Wacker Drive, Suite 1100, Chicago, IL 60606

An Insider's view of Braze

What's something quirky about your company?

I love that Braze embraces new ideas and empowers employees to bring their passions to the workplace, even if it is out of the realm of our day-to-day jobs. Braze created the space for me to make a difference through DEI and Wellness initiatives supported by my colleagues.

Carolina

Senior Technical Recruiter

What are some things you learned at the company?

As a Senior Software Engineer that's new to Braze, I've been amazed by the thoughtfulness and collaboration demonstrated by my colleagues. I'm excited to see our smart teams deliver products that no other company can.

Dejay

Senior Software Engineer, Product Engineering (Ingestion)

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
We have a number of ERGs to help enhance our employees' experience while working with us. Including [email protected], [email protected], Femmentor, Healthy Minds @ Braze, [email protected], [email protected], [email protected]
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
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