Sales Enablement Specialist

| Chicago

Sprout Social is looking for a highly driven, outgoing and tech-savvy Sales Enablement Specialist with experience in coaching and training sales representatives. This person must demonstrate past successes in designing, developing, and facilitating training, coaching reps to achieve quota, managing projects, and honing sales processes.

Sprout Social is used by over 25,000 brands worldwide including Evernote, adidas, West Elm and Edelman. These businesses rely on Sprout to create stronger relationships with their customers through social media.

The Experience

  • Proven Sales/Customer Success OR ideally Sales Enablement/Training experience in the technology industry
  • Team lead, coaching, and mentorship experience is a plus
  • Proven track record of success in previous roles
  • Demonstrated passion for continuous learning and development
  • Easily builds authentic relationships and collaborates closely with teammates
  • Coachable and open to feedback
  • Empathy and a unique ability to understand onboarding needs
  • Excellent communication skills, both written and verbal
  • Salesforce.com or other CRM experience is a plus
  • Zendesk experience is a plus
  • Social media management experience is a plus

Within 1 month, you will…

  • Complete Sprout Social’s 3-week new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
  • Meet your new hire training cohort and establish relationships across all areas of the company that will last for all of your time at Sprout and beyond
  • Pass your Sprout certification
  • Meet with the leaders and reps for the org that you support to understand the sales cycle, areas of strength, and gaps needing improvement
  • Partner with other Enablement team members to understand opportunities in New Hire Onboarding and in Continued Education initiatives
  • Set goals for personal development in the first 6 months

Within 3 months, you will…

  • Effectively prioritize the needs of the business in order of impact and urgency by running meetings with department stakeholders
  • Customize content for the org they support for broader sales initiatives, product launches, and industry education
  • Build and run training sessions to pull through initiatives that are deemed most valuable for the org leaders
  • Use the LMS to add virtual training to accompany in person sessions
  • Use Jira to plan work in 2 week sprints
  • Become a Sprout Social and Social Media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our clients realize their full potential and accomplish their goals.


Within 6 months, you will…

  • Review monthly metrics with partner analyst to discern areas of opportunity for enablement intervention
  • Own enablement meetings with the sales leaders you support to ensure organizational support and consistency among teams
  • Understand all aspects of New Hire Onboarding and optimize to ensure team members are ready to effectively hit goal upon program completion
  • Create a playbook that will encapsulate the day to day of the team members including sales processes, opportunity flow, tool optimization, and other valuable resources
  • Build positive relationships with the reps that you will be supporting by attending team meetings and consistently providing value

Within 12 months, you will…

  • Consistently and reliably give and receive feedback with peers
  • Have complete control over enablement strategy for the designated org
  • Present new ways for the team to continue to grow
  • Become a model citizen in the sales org

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please
contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
 
For more information about our commitment to equal employment opportunity, please
click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement.
 
Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. We value the things that make us different and want to see how you can make our team better!
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

What are Sprout Social Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Progressive benefit programs, like our parental leave program and free Divvy bike memberships. High-quality and well-maintained equipment - your computer will never prevent you from doing your best. Beautiful, convenient and state-of-the-art offices in Chicago’s Loop. Solid programs in some of the staples: transportation, disability and life insurance. Wellness initiatives to ensure both health and financial well-being of our team. Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine. Growing corporate social responsibility program that is driven by the involvement and passion of our team members.

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