Sales Operations Analyst

| Hybrid
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About GetUpside

GetUpside personalizes brick-and-mortar commerce to help communities thrive. As we connect more than 2 million consumers with over 15,000 businesses nearby, merchants make more profit, consumers get more purchasing power, and value is driven back to our communities. By analyzing historical customer data, GetUpside creates personalized offers that profitably drive incremental transactions in real-time, generating a profit on every single transaction. We don’t just prove it, we guarantee it.

About the Job

GetUpside is growing and is in search of an aspiring sales operations analyst, based in Chicago, IL. You’ll join a team whose experience hails from places as varied as Google, OPower, MasterCard Worldwide and proven startup executives and venture capitalists. This is an opportunity to be part of a company that is revolutionizing how personalized pricing can drive revenue for merchants in a scientific way. 

As a sales operations analyst you will be responsible to document and implement the sales infrastructure in order to bring on partners to enrich our marketplace. We are looking for competitive and hungry entrepreneurs who love technology and want to grow their career at a company looking to revolutionize local commerce.  

What will you do?

  • Manage current Salesforce instance as well as ongoing projects
  • Create and maintain reports and dashboards to support the sales and customer success teams
  • Create and maintain automation within Salesforce
  • Implement and maintain business process to increase data integrity for the database
  • Align with marketing team to improve the handoff of leads and feedback loop between marketing and sales
  • Hit all project-related goals
  • Collaborate with sales managers, account executives and BDR’s on weekly / monthly / quarterly sales results
  • Administer managed packages and third party sales enablement integrations 

What do you need?

  • Proven experience as a sales operations analyst in the local restaurant category
  • Hands-on experience with salesforce.com supporting a sales team
  • Experience with marketing automation system
  • Basic knowledge and troubleshooting skills for marketing automation system and salesforce integration
  • Familiarity with Outreach.io
  • Experience in leading projects within salesforce
  • Self-starter work ethic, entrepreneurial personality, and competitive spirit
  • Experience working in a fast-growing, early stage business
  • 3-5 years of sales operations experience
  • Bachelor’s degree or higher

We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TerraformFrameworks
    • DynamoDBDatabases
    • MySQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • InVisionDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • WebflowCMS
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

330 N Wabash Ave, Chicago, IL 60611

What are Upside Perks + Benefits

Upside Benefits Overview

Health, vision & dental insurance
Unlimited vacation
Free lunch & snacks at the office
Employee stock option plan
Dog-friendly workplace

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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