Built In
United We Tech.
Chicago, IL

Sales Operations Analyst at Built In

| Chicago
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Hello, We’re Built In

Built In unites companies and people around their shared passion for tech and the universal need for purpose. To help our partners attract qualified talent, we create content that tells their story in a way no job post ever could — and we put their jobs in front of people who were born to do them. Our audience of sought-after candidates use Built In to find their professional purpose and connect meaningfully to the tech community, including by reading our content, networking at our events and applying to jobs at companies they believe in. 

Headquartered in Chicago, we also serve Los Angeles, Colorado, Austin, New York, Boston, Seattle, and San Francisco.

When you work for Built In, you have the opportunity to change lives by giving talented people access to purpose, not just a paycheck. And you’ll make an impact on some of the most exciting companies in tech, helping them hire their next wave of elite talent. Be part of Built In, and be part of the future of tech.

We’re looking for a Sales Operations Analyst

The Sales Operations Analyst role will be vital stakeholder in scaling our sales organization. We are looking for an individual that collaborates effectively with business leaders to solve problems, implements new systems, analyzes sales metrics, and delivers successfully against high standards. A successful candidate is a person that has a proven work ethic that drives the desired results. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves”.

How you’ll contribute
  • Partner with sales leaders and C-suite on operational reporting and analytical requests: Board of Directors and management reporting, sales productivity and performance analysis, quota setting and attainment, discount governance, and sales KPIs
  • Identify problem areas and pain points within the sales organization and identify stakeholders to solve and improve these pain points
  • Build and leverage weekly reporting / forecasting for the sales teams to proactively engage on areas of opportunity and challenges in the business
  • Act as operational partner to sales leaders to partner on high priority initiatives (i.e. new go-to-market strategy, territory planning, segmentation, new KPIs, etc) 
  • Partner with our Salesforce Administrator to relay necessary business requirements
  • System selection, development, implementation, and ongoing maintenance 
  • Partner with sales on all operational and strategic requests (e.g., team restructuring, systems requests, org changes)
  • Maintain a clean CRM to make analysis accurate and high impact
What you need
  • 3+ years experience in SaaS based company in Sales Operations, FP&A, or BizOps functions.
  • Understanding and/or experience with sales and marketing platforms, systems and tools
  • Proficiency in Excel
  • Past exposure to Salesforce.com. CPQ knowledge a plus
What We Value

We’re revolutionizing tech recruitment. So we question everything, because the best answers sit just to the right of a question mark. That’s our heritage as a disruptive company — as a company whose future depends on our capacity to innovate with a sense of drive, purpose and urgency. If you join Built In, you will work from this set of values: 

  • Be Unreasonably Passionate. Our passion is borderline obsessive, and we’re ok with that. No one ever built anything great on a “meh.” We work with outsized passion to fulfill our mission.
  • Be Humble. You don’t have all the answers. Luckily, you don’t have to. Don’t worry about being right. Be humble instead. 
  • Stay Curious. Curiosity is a springboard to the future. It can transform the wisp of an idea into a breakthrough. We ask “what if.” We work with wonder. It’s how we innovate.
  • Lead with Solutions. Question everything. But offer solutions as you do. Raise issues. But propose a few answers. For every hole you poke, offer a way to patch it up. 
  • Own the Result. We have no time for blame or shame. When you stumble, own it, learn from it + get back to business. 
  • Do More. Do more than your job description. Take initiative. Take charge. No job is beneath you, and no job is too big. Be a leader and do more — do whatever it takes. 

Built In is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

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Where we are

Chicago's loop is our home + heart. The commute? A cake walk. And the trendiest eateries, bars + shops are only a short walk away.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • Vue.jsLibraries
    • SymfonyFrameworks
    • MariaDBDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • InDesignDesign
    • ZeplinDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • MailChimpEmail
    • MarketoLead Gen
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What are Built In Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Built In has culture and fun committees that manage events and programs from our charitable initiatives to our intramural sports teams.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
We pay a really nice chunk of the cost of premiums for medical, dental, vision and disability.
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home- work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Come in your sweatshirt, jeans, college jersey. We don't care. We focus on the quality of your work and your collegiality more than on your apparel.
Commuter Benefits
Company Outings
Stocked Kitchen
Built In has a fully stocked kitchen including unlimited snacks, coffee, cold brew on tap, tea and all of the flavored LaCroix you can handle.
Some Meals Provided
$10 towards lunch is provided Monday thru Thursday
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
We offer $500 annually for continuing education.

Additional Perks + Benefits

We operate as a flat organization where everyone is responsible to self-manage and take ownership of their work. We are humble, hardworking, honest and fun. And we regularly debate office pets, take turns DJing and find time to celebrate our wins as a company.

An Insider's view of Built In

What’s the vibe like in the office?

Good vibes are a top priority around here. You'll hear music played from our playlist that the entire company co-builds, you'll see a movie streaming on TV and, if you catch us at lunch, you'll see the entire office sitting at our communal table. We work hard every day but we always make time to spend together.

Adam

VP, Growth

What does your typical day look like?

Working at Built In is a digital marketer's dream (It is for me anyway). Each day I leverage relationships across the organization to solve complex problems with creative solutions, support our diverse team of content creators, and collaborate with data & analytics to find insights that will make Built In's online presence even more engaging.

Daniel

Digital Marketing Manager

How does the company support your career growth?

Success means more here. It not only is being noticed by my team but it positively impacts Built In’s overall results. Our team is made of strong individuals working together to build our revolutionary platform.

Samantha

Enterprise Account Executive

How do you empower your team to be more creative?

The new business team has a big impact on strategy, so it’s important to cultivate creativity and innovation. In our “Idea Friday" meetings, we share new ways to sell — and “anything goes.” The ideas can be great or totally unrealistic, because it’s about sparking creativity. The best part is that some of these ideas have shaped our strategy.

Emma

VP, Sales

What does your typical day look like?

My days start with a quick team sync in the morning. There are usually some calls scheduled with others to collaborate on the CI/CD pipelines or another project. My time is split between management work and implementation work. It’s so encouraging when everybody is willing to pair to sort out a problem or get on a quick call to provide context.

Sam

Lead Site Reliability Engineer

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