Echo Global Logistics
Chicago, IL

Sales Ops Logistics Coordinator at Echo Global Logistics

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At Echo we are committed to help our Associates grow their career. Apply today and grow with Echo!
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Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Echo is seeking an entry-level Logistics Coordinator to join our growing Sales Operations department and help support our largest transactional accounts. The ideal candidate is a motivated, detail-oriented self-starter with the ability and drive to learn.
As a Logistics Coordinator, you will focus on managing the daily operations of some of our key clients. You will be responsible for supporting an account team by collaborating with internal and external partners to ensure we go above and beyond customer expectations. This includes back-end invoice resolution, document collection and verifying timely pick-ups and deliveries.
You...
  • Have mastered the art of managing time and accomplishing tasks
  • Are always one step ahead, you know how to identify where help is needed and offer it before you're asked
  • Can solve any problem that's thrown your way
  • Thrive in fast-paced environment and can shift priorities effortlessly
  • Are looking to enter a company at the ground level and learn as much as possible

We...
  • Value collaboration, intellectual honesty, go-getters, positive energy and we never stop seeking ways to get better
  • Put our customers' needs into everything we do
  • Care about your career development as much as you do
  • Work hard, period
  • Offer competitive compensation and benefits packages, challenging projects, company-wide events, co-workers you will actually like working with, and a sense of community you won't find anywhere

You will directly support a team of Account Executives and focus on executing tasks that lead to the operational success for each of the accounts managed within the team.
  • Manage the scheduling of pickup and delivery appointments for client shipments
  • Assist to resolve Accounts Receivable and Accounts Payable issues
  • Provide operational support for Account Executives by prioritizing between standard daily duties and ad hoc requests
  • Work with Account Executives to provide world class customer service to clients
  • Leverage operational support to batch up processes and continually improve the efficiency of overall book of business
  • Manage relationships within Echo and with key carriers

Requirements:
  • Earned high school, 2-year community college or vocational degree
  • Task oriented
  • Ability to follow standard operation procedures with little to no oversight
  • Enjoy working in a team environment but follow through on own deliverables on a daily basis
  • Professional, courteous and cooperative
  • Reliable and willing to learn

What we offer:
  • Competitive compensation package
  • Medical, Dental, Vision, Disability, Life Insurance, and 401K
  • Advancement Potential
  • Fun and energetic work environment
  • Volunteer opportunities

Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
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Where we are

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • T-SQLLanguages
    • jQueryLibraries
    • BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • MVCFrameworks
    • CQRSFrameworks
    • Microsoft SQL ServerDatabases
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    • ElasticSearchDatabases
    • KafkaDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
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    • ConfluenceManagement
    • SmartsheetManagement
    • VersionOneManagement
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    • DrupalCMS
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    • SendGridEmail
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What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
River North Gym is in the building
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Parking
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Fitness Subsidies
Gympass!
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 800 sales representatives hustling to move over 16,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.

An Insider's view of Echo Global Logistics

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.

Erin

Sr. Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.

Rob

Integration Operations TL

How does the company support your career growth?

Echo has a start-up feel but has an infrastructure that supports training, learning, and development, which in-turn allows for growth potential. At Echo you will be challenged in honing your skills in a constantly evolving industry and company. This can allow for each person to set themselves up for overall career growth.

Trisha

Product Director

Jobs at Echo Global Logistics
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