Sales Strategy and Operations Analyst

| Chicago

Summary
The Senior Sales Strategy and Operations Analyst supports all sales strategy, operations, and pricing execution for the department. This role is responsible for activities such as: implementation of account segmentation, sales coverage models, sales capacity, compensation models, and overall performance analytics. This role assists in defining market competitive pricing strategies / tactics that maximize value proposition and ensure appropriate margin requirements are met across all client segments and product areas. The Senior Sales Analyst works closely with a number of internal departments such as Sales, Affiliates, Operations, Product and Finance.

Responsibilities

  • Analyze trends and establish departmental policies, practices, and procedures that have a significant impact on sales process, sales operations, forecasting, revenue, sales targets and other financial analysis efforts
  • Implement and communicate best practices based on relevant business analysis for sales and pricing strategies (win/loss, close rates, renewal rather, etc.)
  • Implement reporting and operating cadence to measure and manage all facets of new business generation from lead to deal closure to deal post mortems
  • Partner with senior leadership and field sales team to forecast new business and deliver against this forecast based on analytics and rigorous deal inspection
  • Contribute to the strategic planning, direction, and goal setting for the department or function in collaboration with senior leadership for:
    • Account segmentation
    • Sales coverage
    • Territory planning
    • Sales capacity
    • Incentive compensation
  • Serve as a subject matter expert to departments on sales, operations and pricing best practices
  • Provide leadership, coaching and/or mentoring to junior team members
  • Foster a positive team environment
  • Ensure confidentiality of internal and external data
  • Require general coaching and supervision
  • Perform ad-hoc projects and other duties as assigned

 

   Professional Skills

These are the professional skills we would expect from an individual fully established in this role.

  • Verbal Communication - Advanced
  • Written Communication- Advanced
  • Teamwork - Advanced
  • Analysis - Advanced
  • Problem Solving - Advanced
  • Relationships - Advanced
  • Team Work- Advanced
  • Prioritization- Advanced

 

People Management Skills

  • Advanced proficiency in all people management processes, including recruitment, performance management and reward
  • Advanced proficiency in building, growing and developing a team; including department structure design and resourcing
  • Advanced proficiency in coaching and developing individual team members to reach their potential
  • Proficient in engaging multiple teams through communication, processes, personal impact and influence

 

Role Specific Skills

  • Computer Skills: Proficiencies in Microsoft Word, Excel, PowerPoint, Outlook required
  • System Experience: Tableau, SQL preferred
  • Proficient project management skills with the ability to organize and manage multiple projects simultaneously from origin through execution

 

Qualifications

    Minimum Qualifications

  • Bachelor’s Degree required
  • At least 3 years of sales strategy, sales operations or strategy consulting (with relevant B2B sales support experience) experience; ideally has worked with technology or tech-enabled business services companies
  • Extensive experience with the concepts and principles of one or more related fields or departments required
  • Understanding of CRM’s and sales reporting required

 

    Other Relevant Qualifications

  • Bachelor’s Degree and exemplary undergraduate performance required
  • MBA preferred

 

Read Full Job Description

Location

875 North Michigan Avenue , Chicago, IL 60611

What are SMS Assist Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Competitive Salary. Flexible Spending Plans. Prescription Drug Program. Free Fitness Center membership.

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