Cisco Meraki
Cisco Meraki simplifies powerful technology so that passionate people can focus on their mission.
Chicago, IL

Sales Support Administrator (1 Year contract)

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Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Headquartered in San Francisco, Meraki has a growing international footprint with offices in the UK, the US, Australia, Singapore, Japan, and China.

As a Sales Support Administrator you will support the Meraki sales team by bridging the gap between Cisco and Meraki's sales platforms, and be at the forefront of day to day problem solving for internal sales requests.

Who you are

Curious about the why's and how's of the operational aspects of sales. An ambitious, quick learner who wants to continuously self improve. Reliable and able to adapt to frequent change. Seeking a role where output has high impact and immediate results. Personable, and excited by the opportunity to work in a vibrant and inclusive workplace!

What you’ll do

  • Route deals to appropriate owners to optimize sales operations
  • Match Meraki’s existing customer and reseller database to that of Cisco’s
  • Analyze and assign cases in accordance with sales rules
  • Conduct end customer research
  • Review and verify applications from partners
  • Work cross functionally with teams to respond to critical sales issues 

Key requirements

  • Strong organization skills coupled with the ability to multitask
  • Capable of working in a high energy and deal volume environment
  • Comfortable working to deadlines
  • Meticulous attention to detail
  • Team oriented with strong communication skills
  • Outstanding written and verbal skills, computer proficient

Preferred skills

  • Salesforce
  • Experience in Sales Support or data entry position
  • University degree

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.


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What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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