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Senior Presales Advisory Solution Consultant, Security & Risk Practice

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ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

ServiceNow is seeking driven Pre-Sales Security and Risk Solution Architects. The Security and Risk Solution Architect will provide solution leadership and expertise to support customers during the sales engagement. The Security Solution Architect will participate in the acquisition and retention of customers by leveraging the Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response) and GRC Solutions.   This is a hands on Security and Risk Solution Architect who is capable of going wide and deep on solution development and positioning.

What you get to do in this role:

  • Responsible for creating innovative solutions leveraging ServiceNow’s GRC and Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response) Solutions
  • Review customer’s security architecture and design process and system integrations to ServiceNow Security Operations.
  • Respond to customer questions relating to ServiceNow Security Operations and GRC Solution
  • This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world security operations.
  • Develop and contribute to sales campaigns focused on Security Operations and GRC Solutions
  • Contribute and maintain a showcase of Security Operations and GRC solutions created on the ServiceNow platform
  • Help develop programs that enable other Solution Consultants to demonstrate the value of Security Operations and GRC on the ServiceNow platform
  • Configure solution environments to address customer requirements and business issues
  • Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
  • Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members
  • Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors.
  • Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc…

 In order to be successful in this role, we need someone who has:

  • Strong working knowledge of GRC processes and solutions such as Archer or Metricstream.
  • Work experience or strong understanding of Security Operations Center (SOC), Network Operations Center (NOC) or Computer Security Incident Response Center (CSIRC).
  • Strong understanding of Networking and Security technologies: SIEM, IDS /IPS, vulnerability management, end-point protection, breach detection and threat intelligence.
  • Knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, buffer overflow, etc.
  • Experience in security frameworks such as NIST 800-61, ISO27035, SANS, etc
  • Experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC
  • Ability to architect and effectively communicate solutions to business challenges
  • Experience working in a large government or corporate enterprise environment.
  • Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, security, and evolving business needs, etc.
  • The following industry certifications are desirable: CISSP, GCIH, GCIA, GSEC, CEH, GIAC
  • A Bachelor’s degree or equivalent training in information security or computer science and 3-5 years of experience is required.
  • Must have strong written and oral communication skills and be self-directed and independent.
  • Willing to travel up to 50%-60%

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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