If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department OverviewThe Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.
Job Description

West Region Emergency Call Handling

The primary responsibility for this position is the detailed system and site design for the Emergency Call Handling portfolio. This includes meeting with customers, conducting site walks, conducting and documenting detailed call flow design(s) and IP network configuration(s) to be used by the project implementation team. The Solution Architect must also be familiar with third party hardware, and software interfaces. Other responsibilities include completing and maintaining project specific information and conducting follow up meetings as needed. This position also provides installation support and consulting for site specific projects. This position works under minimal supervision. Moderate to heavy travel is required. 

Essential Duties & Responsibilities

• Meet with customers to review and discuss project/site design
• Create and provide detailed design documents and call flows for project implementation.
• Work with the Sales and Sales Engineering team to transition the project and design from pre to post sales
• Work with project implementation team to resolve site specific design issues
• May provides installation support and consulting to internal departments.

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required.

Qualifications:

Experience with installation, administration and troubleshooting of:

• Server Virtualization, specifically with VMWare ESXi v.6+ and\or Microsoft Hyper-V 2012+
• Database Servers, specifically with Microsoft SQL Server 2008 R2\2012\2016
• Server Operating Systems, specifically Windows Server 2008 R2\2012\2012 R2\2016
• Network Switches, preferably with Cisco IOS
• Firewalls and Routers, preferably with Fortinet Fortigate
• Storage Systems (SAN\NAS\DAS), preferably with Nimble, HP 3PAR and StoreOnce
• Server Hardware, including blade servers

Prefer knowledge with existing call handling platforms

Basic Requirements

Experience with installation, administration and troubleshooting of Servers, Network Switches and Storage Systems

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.