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Solution Consultant, Alliances & Channels - Central

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Description

 

Solution Consultant, Alliances & Channels
Location: Central, US (Minneapolis/Chicago/Dallas/Denver/Houston)
 

ServiceNow is changing the way organizations work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We are redefining markets and changing the perception of Service Management for the enterprise.  Our cloud platform allows HR to structure their engagement with employees; empowering them through modern self-reliance and freeing themselves to focus on the most strategic matters.  ServiceNow is defining the new HR Service Management market.

ServiceNow is seeking a Solution Consultant aligned to support our Alliance and Channels Partners.  In this role, you will be expected to provide pre-sales support, technical product and architecture advice and on-going communication of the latest ServiceNow solutions/capabilities in this domain.  Additionally, you will be responsible for evangelizing ServiceNow mindshare to our partner community to aide them to evolve their solutions leveraging a ServiceNow First approach, sell effectively to their customers, and extend the ServiceNow value proposition. 

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We are proud of our culture. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

As a Solution Consultant, you will:

  • Take a lead role in delivering and managing the technical enablement and pre-sales focus areas for our Alliance and Channels Partners
  • Help develop and deliver programs that enable our Partners to demonstrate the value of HR Service Management on the ServiceNow platform
  • Acquire and expand working knowledge of all ServiceNow HR applications
  • Create long term enduring relationships with Partners and the senior leadership within those Partners within the HR industry segment to understand their go to market strategy and support their client pursuits
  • Execute a firm wide awareness plan to drive mindshare of ServiceNow within the Partner Communities
  • Identify/collaborate on business development opportunities for market differentiated offerings by our Partners based on the ServiceNow platform
  • Promote ServiceNow training tools, sales tools and content, and information resources available to our Partner organizations, including on-going updates of platform/application advancements
  • Provide oversight on, and ensure successful completion of Partner initiatives and any necessary RFx assistance
  • Provide mentoring and training to peers and other colleagues within our organization.
  • Collaborate, actively share knowledge, and promote best known methods amongst other ServiceNow Solution Consulting team members
  • Travel for Partner, Customer, and Organizational activities up to 50%

QUALIFICATIONS

  • 5+ years HR Service Delivery or Human Capital Management (HCM) systems experience - SaaS experience is preferable.
  • 7+ years of Solution Consulting experience
  • Working knowledge of modern web technologies and cloud computing
  • Excellent understanding of the architectural principles for cloud based platforms that include SaaS, PaaS, multi-tenancy, and automation
  • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
  • Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance
  • Has experience working in a large corporate enterprise, government environments, engaging at the CxO level
  • Significant technical and business consulting pre-sales experience
  • Superb problem-solving skills and logical thinking ability
  • Superior verbal and written communication skills, including facilitation skills
  • Undergraduate degree in Commerce, Computer Science, Engineering etc.

Experience that will help you stand out:

  • Must be experienced in business development
  • Experience developing on competitive platforms
  • ServiceNow platform development experience
  • ServiceNow certifications
  • Experience working with Alliance and Channel Partners in both “Sell To” and “Sell With” opportunities

We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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