Solutions Engineer (Remote - West Coast)

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Do you love logs, metrics and observability? Want to find security threats in real time across massive volumes of data? Love working with customers solving real world problems? Cribl are the makers of LogStream, the streams processing engine focused on logs and machine data, which enables customers to transform machine data in motion before routing to any system, including Splunk, Elasticsearch, Amazon S3, or Kafka. Cribl is on a mission to help users get value out of all of their machine data, not just the data they can afford to process and store in today’s tools.

 

We need an engineer who loves working with customers. At our stage, pre-sales, post-sales, customer success and support are all the same, so we’re looking for an engineer who wants to roll up their sleeves to help customers see and realize the value of Cribl. We are looking for a technical person with great communication skills, who loves working hands-on with customers. We are looking for people who love to get stuff done, and laugh a bit along the way. Cribl is a serious company that doesn’t take itself too seriously.

 

***Please note, for this role we are looking for someone on the West Coast/Pacific Time Zone***

 

In this position you will:

  • Help customers understand the value of Cribl during the sales process
  • Demo the product and answer customer questions during initial sales calls
  • Support customers during proof of concept sessions
  • Answer inbound customer support questions
  • Help customers roll out Cribl post sale into production
  • Document interesting use cases in blog posts and product documentation

 

Requirements:

  • Experience with Logs, Metrics, IT Operations and Security
  • Background in Sales Engineering, Professional Services, or Support
  • Play with the product, be prepared to give us feedback
  • Ability to work normal business hours in the Pacific Time Zone

 

Bonus points:

  • Splunk Experience
  • No fear! Speak your mind
  • Good jokes, or maybe better, bad jokes
  • Experience working remotely

 

What we offer:

  • Competitive Salary
  • Stock Options
  • Medical, dental, and vision insurance
  • Flexible spending account (FSA)
  • 401(k) plan offered
  • Parental Leave
  • Professional Development and Career Growth
  • Generous Vacation and Holiday Policy

 

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed. We work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

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Location

Although Cribl is headquartered in San Francisco, we support a remote-first and distributed workforce. We believe great work can happen anywhere!

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