Solutions Engineer at BigTime Software, Inc. (Chicago, IL)

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BigTime is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,000 firms worldwide and tracking over $2 billion in billable time each year.  Our flagship product is a SaaS-based system that is custom-built for the professional services industry.  BigTime is a PE-backed company based in Chicago committed to helping clients run professional teams more efficiently, unlocking potential revenue and improving profitability. We are looking to add a Solutions Engineer to our growing Sales Team.  Reporting to the Senior Vice President of Sales, you will partner with Account Executives to provide subject matter expertise on the BigTime platform and assist with complex sales cycles within our large account teams.  This is an exciting opportunity to join a high growth software organization in a newly created role and make a direct  impact on the revenue growth within a high- performing sales team.  

As a  Solutions Engineer, you will: 

  • Collaborate with Account Executives  to conduct highly effective product demonstrations with prospective customers
  • Participate in new hire training and onboarding, to ensure new hires have adequate knowledge of the product and support on their demos as they go through their ramp period
  • Partner with Customer Success team to successfully implement and integrate BigTime Software into customers business processes
  • Work cross-functionally with other teams internally on content creation, presentations, and other projects as needed  
  • Listen intently to customer pain points and connect their needs, with an emphasis on value creation
  • Assist in the configuration and customization within the platform
  • Contribute to thought leadership - webinars, marketing content (white papers)

In order to Qualify, you should have: 

  • 2+ years as a Sales/Solutions Engineer within a SaaS environment
  • 3+ years in a B2B Sales experience, preferably in a SaaS or tech environment 
  • Experience with finance and or project management environment/product is strongly preferred 
  • Experience working with Salesforce or another similar CRM, as well as experience with QuickBooks, Sage Intacct, or other similar Finance/Accounting softwares. 
  • Proficient in conducting engaging and tailored software demonstrations
  • Strong written and verbal communication skills, including, active listening with the ability to listen with intent and customize approach within the sales process
  • Self-starter. Able to learn quickly, prioritize effectively and deliver results in a fast-paced, high growth environment

What you can expect about life at BigTime:

  • Competitive base salary with uncapped commission potential 
  • Company paid health & dental plans
  • Generous time off and paid company holidays
  • Company provided latest technology & software tools
  • Friday Lunch Credit via DoorDash (including a DashPass with access to Free Unlimited Delivery)
  • Flexible Work Environment - Opportunity to work remotely 
  • Unlimited fresh fruit, snacks delivered daily, as well as cold brew coffee/tea, soda and La Croix
  • Great, convenient downtown/loop location (While we're not in office today or for the next few months, we still feel like this is worth highlighting!)

Applicants must be authorized to work in the U.S.  BigTime Software, Inc. is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM


We're centrally located in The Loop close to public transportation and steps away from many many restaurants.

An Insider's view of BigTime Software, Inc.

What’s the vibe like in the office?

The overall vibe in the office is awesome. Coming directly out of college I wasn't sure I would find a culture that I truly fell in love with, but BigTime proved me wrong. The atmosphere is always super energetic and collaborative and makes it great to work in a hybrid work environment.

Faith Tressel

Business Development Representative

What's the biggest problem your team is solving?

The biggest problem would be solution awareness. We reach out to potential clients and let them know that they don't have to settle for a solution that doesn't give them all the features they need at a higher price.

Faith Tressel

Business Development Representative

What does career growth look like on your team?

One of the best things about BigTime is they work with you to develop your own career path. The skills I learn as a BDR today will help me in the future roles like an Account Executive or moving into Customer Success.

Faith Tressel

Business Development Representative

How do you make yourself accessible to the rest of the team?

I am very active on our Slack channel whether it's hopping on calls to discuss issues or problems face to face or quickly responding with a quick message back. BigTime also utilizes our Donut channel that randomizes get togethers with all different teams throughout the company to get to know everyone on more of a personal level.

Erin Nolan

Solutions Consultant

How does the company support your career growth?

I have the opportunity to move up on my team and it is clearly articulated on how to do so. Also I've seen a lot of individuals who have transitioned cross functionally to other departments base on other interests in the business and wanting to try different avenues within our company.

Erin Nolan

Solutions Consultant

What are BigTime Software, Inc. Perks + Benefits

BigTime Software, Inc. Benefits Overview

BigTime Software is one of the region's best companies, serving Chicagoland communities in Illinois. Our team enjoys training programs, a fantastic culture, and opportunities for advancement. We're committed to your growth both personally and professionally because we know that happy employees lead to happier customers!

- Professional Development
- Great, Convenient Downtown/Loop Location
- Company Paid Medical, Dental, and Vision Benefits
- 401(k) Savings Plan with a match
- Weekly Lunch Stipend via Grubhub
- Generous PTO and Holiday Schedule
- Snacks, Cold Brew, La Croix, Bubbly and More

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Culture Committee has four sub-committees: - Diversity and Inclusion - Community Involvement - Wellness - Social
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave: 6 weeks for bonding time and up to 6 weeks for medical leave.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at the team's discretion.
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
BigTime offers employees professional development opportunities like the ability to attend job-related conferences and seminars.
Diversity Program
Lunch and learns
BigTime hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
Mentorship program

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