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The Product Support & Logistics Division currently has an opening for a Salesforce Architect in Morton, IL or Chicago, IL. As part of the Integrated Logistics team, you will work closely with business partners to provide an overall vision for Salesforce applications to improve business processes, solve customer business problems and contribute to strategic business initiatives. This role will also be responsible for developing and maintaining Salesforce architecture for Logistics business functions in response to changing organization needs. The position supports teams located in Morton, IL. However, the candidate can work from Caterpillar Chicago facility but will require to travel to Morton, IL 1 to 2 days per week based on project activities.

Job Duties:

Develop concepts and Salesforce solutions for major systems for supply chain disruption, customer needs or industry trends
Work closely with business teams to understand business requirements and recommend solutions
Utilize Salesforce knowledge to develop and produce overall designs deliverables for projects
Provide design leadership to team members from multiple functional disciplines and business teams on complex projects
Create and maintain an overall Salesforce roadmap in conjunction with product owner
Validate new projects/activities for proper alignment with business team objectives and strategies
Collaborate with enterprise Salesforce architects to ensure alignment and proper use of Salesforce
Research new Salesforce releases and functionality and advise the product owner on possible use case or impacts
Create and maintain architectural best practices, addressing Salesforce application, data and integration in the context of Integrated Logistics business processes
Provide recommendations regarding future development, including areas of concern with functional and application design
Identify design options for out-of-the box functionality rather than customization to satisfy key requirements
Participate in design and working data model sessions, providing input to the development of functional and technical design documentation.
Provide recommendations on alternative approaches where applicable

Qualifications

Basic Qualifications:

Bachelor’s Degree, preferably in Information Technology or Business related field
10+ years of progressively responsible IT experience
5+ years of Salesforce experience
Excellent verbal, written communication and presentation skills required.
Must pay rigorous attention to detail, meticulous and accurate

Desired Qualifications:

Salesforce Administrator Certification
Salesforce Service Cloud Consultant Certification
Salesforce Architect Certification in: Technical or Application or System
Master’s Degree in Information Technology or Business related field
Good understanding of Caterpillar organization and its business processes
Demonstrated abilities in team leadership, large design deliverables, and communication
Business background in Logistics, Procurement, or Product Distribution
Experience using Agile methodologies
A certification in TOGAF or similar framework is highly desirable.
Sound knowledge of IT Project Management methodology and how architecture deliverables are aligned to ensure architecture compliance and reuse
Awareness of ITIL
Demonstrated excellent planning and organizational skills with an established track record of positively influencing change

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers.

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Kyle Cline

Analytics Manager

PEOPLE-FIRST EXPERIENCE

Work in a setting that prioritizes people

Leading a team isn’t Cline’s only duty. “My most important leadership role is being a father,” he said, commending the parental leave policy that let him be with his newborn son. The human element extends to entities like the Caterpillar Foundation, which among other initiatives, provides support to disaster-impacted areas. “I’m proud to work for a company that prioritizes communities and their people,” Cline said.

Caterpillar makes me feel like they want me to stay and grow.

Shilpi Banerjee

Senior Software Engineering Manager

GROW EACH DAY

Advance in a development-minded environment

A 16-year company veteran, Banerjee hasn’t just logged serious time with the company — but mileage, too. From navigating M&As in Japan and tackling new product introduction in China and Singapore, to spearheading digital efforts in India, the technologist has grown immensely since starting as an IT analyst. “At Caterpillar, there are myriad opportunities to explore your potential and grow your career globally,” Banerjee said.

Leaders appreciate initiative, enthusiasm, flexibility and the drive to get things done.

Jenny Thompson

Digital Product Manager

Real World Impact

Digital Solutions That Power the Bottom Line

Digital Product Manager Jenny Thompson sees connectivity as a cornerstone of great service. “Our digital services empower customers to improve their efficiency, productivity, profitability and sustainability — directly powering their bottom line,” Thompson said. To transform its customers’ operations, Caterpillar develops digital solutions that combine its many strengths: asset and service data, engineering and robust analytics. “These tools give customers insights about their operations and recommendations for their fleets that are more tailored than ever before,” Thompson said.

Caterpillar was an early adopter of connectivity and the value that data can bring. We want our customers to be successful, and these technologies are important enablers for that success.